Sr. Manager, Operations Restaurant (Field)

At Saucy! by KFC, we’re not just another restaurant—we’re revolutionizing fast-casual dining with bold flavors, high-energy service, and cutting-edge operations. Our mission is to deliver next-level guest experiences while growing a brand that thrives on innovation, speed, and excellence. We’re scaling fast and need a development pro who is ready to make waves and expand our footprint.

At Saucy! by KFC, we’re redefining the dining guest experience with bold flavors, unmatched service, and operational excellence. As a Sr. Manager, Operations you’ll be the heart of operational excellence, leading at the forefront to ensure Saucy restaurants run efficiently and maintain high standards in service execution, compliance, and innovation. You’ll drive breakthrough strategies for operational readiness and ensuring seamless execution at the restaurant level. 

Be Bold. Stay Saucy!

Driving Operational Excellence:

• Set the Standard, Raise the Bar – Build and execute next-level strategies to ensure every Saucy! location runs at peak performance, driving efficiency, compliance, and readiness while staying locked into big-picture goals.
• Launch, Innovate, Execute – Lead the charge on New Store Openings (NSO), product and procedure development, and operational rollouts making sure every move is seamless and scalable, while protecting operational guardrails and standards. 
• System Smarts & Service Flow – Optimize tech, training, and execution strategies to keep service fast, fresh, and flawless.
• Squad Up for Success – Work hand-in-hand with Marketing, Field Ops, IT, and HR/Training to ensure brand consistency and next-level performance across the board.

Keeping Compliance on Point

• Brand & Food Safety Boss – Own compliance like a pro, leading restaurant audits and ensuring every location meets top-tier standards.
• Smart Spend – Manage budgets for equipment, systems, and processes, always optimizing for max impact.
• Stay Hungry for Growth – Keep pushing forward, spotting game-changing best practices and integrating them into daily operations.
• Solve, Elevate, Repeat – Bring bold, innovative solutions to operation challenges, present wins & learnings to senior leadership executives, and keep pushing the boundaries of operational excellence.

Build, Lead, & Elevate the Team 

• Run with the Best – Lead a high-performing squad that keeps Saucy! operating at peak execution.
• Lead, Mentor, Elevate – Coach and develop the next wave of powerhouse leaders, fueling the talent that will take Saucy! to the top and help scale Saucy! to new heights.
• Build a Culture of Winning & Innovation – Equip every team member with the tools, resources, and unstoppable mindset to own their success, break barriers, and grow fast.

What You Bring to the Table:

Education:

• Bachelor’s degree preferred or equivalent restaurant industry experience.

Experience:

• 10+ years in restaurant operations, including multi-unit leadership experience
• Strong P&L management, process optimization, and strategic execution experience.

Skills That Set You Apart:

• Numbers & Strategy Are Your Playground – You know P&L management inside and out and can make strategic, data-driven decisions that boost profitability.
• Lead, Inspire, Execute – You’ve built, managed, and led high-performing teams and cross-functional projects like a boss.
• Multitasking MVP – A master at balancing priorities, you own fast-paced, high-energy environments, ensuring every project is executed flawlessly and on time.
• Master of Connection & Influence – You build strong relationships at every level