Specialist New Store Coordinator Product & Delivery

Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again.

But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.

The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range.

At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.

Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now!

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Project Coordination & Planning

• Own the new store opening playbook and lead the operational execution of new Workshop and Connection Center launches.
• Develop and manage detailed project timelines, milestones, and schedules in partnership with construction, facilities, IT, HR, legal, service, and sales teams.
• Ensure all physical and operational components—equipment, inventory, systems, signage, and safety infrastructure—are in place on time.

Team Onboarding & Training

• Collaborate with Recruiting and Learning & Development to support onboarding and ramp-up of retail and service teams.
• Coordinate training schedules across multiple functions, including vehicle operations, customer delivery, service workflows, and safety procedures.
• Facilitate hands-on training sessions, mock scenarios, and operational walkthroughs to ensure team readiness.
• Partner with service leadership to confirm SOPs and technical training resources are in place before launch.

Cross-Functional Alignment

• Act as the central liaison between real estate, construction, design, recruiting, L&D, and retail leadership to ensure seamless coordination.
• Work with digital and IT teams to manage go-live support for systems across sales, delivery, and service.

Operational Readiness

• Support the day-to-day retail operations of our Charlotte, NC and Columbia, SC location. These may include but are not limited to opening/closing procedures, customer interactions, reservation support, ordering supplies, office management, and document management.
• Oversee site readiness activities including facility setup, equipment installation, vehicle logistics, merchandising, shop tooling, and IT infrastructure for front-of-house and back-of-house functions.
• Ensure service bays, parts storage, and technician work areas meet launch requirements in collaboration with service operations and facilities teams.
• Lead soft launch activities such as role plays, test drives, mock repairs, and delivery simulations to validate operational preparedness.

Post-Launch Success

• Conduct post-opening assessments to evaluate retail and service operations, identify improvement opportunities, and ensure smooth transition to standard operations.
• Provide on-site stabilization support for 30–60 days post-launch to reinforce training, SOPs, and team execution.

 

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Charlotte, NC
• This role requires daily attendance per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role may require the ability to convene with Scout colleagues in person and be able to travel to participate in events on behalf of the company.
• Travel: The responsibilities of this role require the ability to travel up to 75%+. Valid driver's license required.