Business Intelligence Analyst

About the team

Zillow's Business Strategy and Operations team plays a pivotal role in connecting our strategy to execution and ensuring progress on our highest strategic priorities and long-term growth objectives. As a Business Performance Analyst, you will play a highly visible role in building out scalable operations to understand Zillow's business performance, identify improvement opportunities, and ensure we're on track to achieve our growth goals.

About the role

The Agent Software and Advertising (ASA) organization at Zillow Group is at the forefront of revolutionizing the real estate industry. For over two decades, we've been developing cutting-edge technological solutions that simplify real estate transactions and empower professionals across the United States and Canada. Our innovative products and services enhance efficiency for all users, helping agents stand out in a competitive market while making the home buying and selling process truly enjoyable for consumers.

The Business Performance team plays a crucial role in driving our success. We embody Zillow's core values and adapt to the evolving needs of real estate agents, teams, brokers, offices, associations, and MLSs. By joining us, you'll be part of a dynamic group shaping the future of real estate technology and making a significant impact in the market.

Key Responsibilities

• Develop and establish repeatable operations to effectively understand and report business performance

• Set up end-to-end processes and operating models to understand business performance trends, identify actionable insights & opportunities, and steer decision-making

• Lead the preparation of business performance reviews for key executive forums, including Monthly Business Reviews, Forecasting and Annual Planning 

• Conduct in-depth analysis of business performance data across various domains including financial metrics, sales & revenue, marketing & demand generation, products, services, and external market

• Identify meaningful trends and performance drivers to generate strategic insights for business impact

• Identify, define, and monitor critical KPIs and metrics to measure progress on key strategic priorities and growth objectives

• Collaborate with cross-functional teams to understand performance drivers, identify insights, and align on opportunities to improve business performance and drive growth

• Present recommendations for improving business performance and achieving long-term goals to senior executives

• Support strategic initiatives on business performance analysis to address specific business questions or challenges

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Colorado, Connecticut, Hawaii, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $98,600.00 - $157,400.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

The ideal candidate will have:

• Proven success in leading analysis of business performance or financial data

• Experience presenting business insights to senior executives to influence strategic decision-making

• Prior experience in business operations, revenue operations, strategic finance, product operations, strategy consulting, or corporate strategy at a technology company

• Strong analytical skills with proficiency in generating actionable insights from complex data

• Ability to clearly communicate recommendations to senior executives

• Confidence, resourcefulness, adaptability, and flexibility needed to engage diverse stakeholders

• Comfort with ambiguity and operating in a fast-paced environment with evolving priorities

Required Qualifications

• 4+ years of experience in bus