AI Automation Specialist (Contract)

The AI Automation Specialist helps identify, build, test, and deploy practical AI solutions that improve productivity and reduce administrative work across Clarvida. As part of Clarvida's newly established AI Incubator, this position offers the opportunity to help build a new capability from the ground up. The AI Automation Specialist will work in a startup-like environment focused on experimentation, rapid learning, and delivering practical solutions that create measurable value.  This role is ideal for someone who is naturally curious about artificial intelligence, enjoys learning new technologies, and prefers building solutions over talking about them. Successful candidates may be early in their careers but have demonstrated a passion for AI through work experience, certifications, personal projects, coursework, internships, or independent learning.

RESPONSIBILITIES:

AI Use Case Discovery and Prioritization

• Partner with clinical, operational, finance, human resources, and technology teams to identify repetitive, manual, or high-friction workflows that may benefit from AI-enabled automation.
• Evaluate potential use cases based on business value, feasibility, scalability, and user impact.
• Translate business needs into practical automation concepts, prototypes, and deployable solutions.
• Identify opportunities to reduce administrative burden and improve employee productivity through responsible use of AI.

Solution Design, Build, and Deployment

• Design, build, test, and deploy AI-powered workflows, chatbots, assistants, agents, and automations using approved enterprise tools and platforms.
• Create prompts, instructions, knowledge libraries, and workflow logic that enable AI solutions to provide accurate, reliable, and useful outputs.
• Build employee-facing AI assistants that help users find information, answer questions, and complete routine tasks.
• Configure chatbot knowledge sources using company documentation, policies, procedures, and other approved content.
• Rapidly prototype solutions and iterate based on user feedback and business needs.
• Continuously improve existing solutions to increase usability, adoption, and business value.

Measurement and Continuous Improvement

• Define expected outcomes and success measures for solutions and pilots.
• Track results such as time savings, productivity improvements, adoption rates, and process efficiency.
• Document lessons learned and recommend opportunities for expansion or improvement.
• Help establish repeatable methods for evaluating AI use cases across the organization.

Governance, Compliance, and Responsible Use

• Ensure AI solutions align with HIPAA, privacy requirements, organizational security standards, and established governance practices.
• Incorporate appropriate human review and oversight into workflows when needed.
• Support documentation of solution design, data sources, and operational controls.
• Promote responsible and secure use of AI technologies.

User Enablement and Adoption

• Create simple user guides, reference materials, and training content.
• Demonstrate solutions to end users and stakeholders.
• Gather user feedback and incorporate improvements into future releases.
• Support the adoption of AI-enabled ways of working across the organization.

Innovation and Practice Development

• Stay current on emerging AI tools, platforms, and capabilities.
• Recommend opportunities to pilot new technologies that may improve productivity or efficiency.
• Contribute to the development of the AI Incubator's standards, practices, and operating model.
• Help build a scalable AI automation practice from the ground up.

 QUALIFICATIONS:

• 2–3 years of experience in technology, au