Jobs and Careers

Unit Operations Supervisor - Technical

United Statesfull_timeVerifiedPosted 28 Feb 2023

About the role

Company Description

Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch!

Bosch Security Systems is a leading global supplier of security, safety, and communications products and systems. Protecting lives, buildings and assets is the major aim. The product portfolio includes video surveillance, intrusion detection, fire detection and voice evacuation systems as well as access control and management systems. Professional audio and conference systems for communication of voice, sound and music complete the range.

Job Description

Provide leadership and accountability for the Technical Operations Department, to satisfy our customer and business needs. Key responsibilities include identification, evaluation and implementation of continuous improvement initiatives within the supply chain as well as formulation and recommendations on the value added services & repair value streams, business processes and overall CDC operation strategies.

Engage associates, develop talent, and create collaborative relationships within the department.
Effectively manages VAS & Repair value streams.
Hires, trains, coaches, and evaluates department personnel.
Develops and documents step by step repair and value-added service procedures in conjunction with Service Project Leaders and ISO9000 requirements.
Coordinates service work to ensure it meets Bosch standards and customer expectations.
Directly manages CAR’s, Repairs, FMEA’s, 8D’s, and maintains ISO requirements.
Drives the task of product re-labelling, re-box, damage, scrap, item inspections, & repairs.
Manage labor force to accommodate volume fluctuations in demand.
Routinely ensure RF gun maintenance is completed.
Implement & enforce work instructions for all Department processes.
Interfaces with BU planners on work orders, special labeling, stock type changes, repairs, & reverbs.
Identify, establish, and monitor the KPI’s of the Department.
Identify and develop continuous improvement plans (CIP) for his/her Department and collaborates with his/her peers on joined plans.
Ensures safety is a number one consideration on the shop floor.

Qualifications

BS Degree; Electronic Systems, Electrical Engineering, Supply Chain Management, or Logistics
5+ years of direct experience leading a team
2+ years of experience in Supply Chain or Logistics environment.
Excellent communication skills
Excellent interpersonal skills
Excellent leadership attributes
Ability to train individuals in a one-to-one teaching environment
Proficient in Microsoft Office platforms including Word, Excel, Power Point, Access and Visio
Highly self motivated
Strong learner – the ability to assimilate new product information
Must have a high attention to detail and accuracy
Must know how to run very tight processes
Must be able to work in a fast paced work environment with constant interruptions and changes to delivery schedules
Has a thorough understanding of quality control best practices
Good working knowledge of SAP systems
Ability to develop and manage internal/external relationships
Ability to drive continuous improvement to achieve excellence
Excellent problem solving
Excellent quality decision making skills
Ability to effectively influence change
Deals well with ambiguity

Additional Information

Reports to: Unit Operations Supervisor
All your information will be kept confidential according to EEO guidelines.
By choice, we are committed to a diverse workforce - EOE/Protected Veteran/Disabled.

BOSCH is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) Initiatives