Trade Support Associate

Are you ready to elevate your career in a fast-paced, innovative environment? You will have the opportunity to utilize and keep developing your skills while contributing to a team that values growth and collaboration. Join us and be part of a company that supports your professional journey and offers exciting challenges.

As a Trading Services Associate I within JPMorganChase, you will play a pivotal role in the seamless execution of trade activities, from order entry to settlement. While still developing, your expertise in market products and understanding of automation technologies will be instrumental in optimizing our trading services. You will liase with different teams and clients, ensuring trade accuracy end-to-end and help foster improvement to enhance the efficiency and resilience of our operating platform. Likewise, your role will also allow you to keep developing your relationships with internal stakeholders, presenting insights to senior management, and driving process improvements. Your decisions will contribute and impact on short-term team and department goals, and you will often guide others in their work activities, contributing to the overall success of our trading services. 

Job responsibilities 

• Support daily trading operations by ensuring timely execution and accuracy of trades, while collaborating with Sales and internal teams to resolve discrepancies. 
• Monitor and reconcile trades, driving the development and implementation of process improvements to enhance operational efficiency. 
• Deliver exceptional service to internal and external clients, maintaining up-to-date knowledge of market trends, trading regulations, and ensuring compliance with company policies and industry standards. 
• Contribute to strategic discussions in team meetings and handle ad-hoc projects and tasks as needed. 
• Utilize strong analytical and problem-solving skills to solve daily queries and support strategic initiatives. 

Required qualifications, capabilities, and skills  

• Proven experience in trading or financial services, demonstrating a strong foundation in industry practices and operations. 
• Strong analytical and problem-solving skills, enabling effective decision-making and issue resolution. 
• Excellent communication and interpersonal abilities, facilitating clear and productive interactions with colleagues and stakeholders. 
• Proficiency in Microsoft Office Suite, particularly Excel, complemented by advanced digital literacy for integrating innovative technologies in trade services. 
• Capability to work effectively in fast-paced environments, maintaining a detail-oriented approach and strong organizational skills to manage multiple tasks and adapt to changing priorities. 
• Demonstrated ability to collaborate effectively in team settings, with a solid understanding of trading systems and financial markets. 
• Strong commitment to delivering high-quality results, with a focus on continuous improvement and adaptability. 

Preferred qualifications, capabilities, and skills 

• Experience utilizing trading platforms and software like ICELink and Tradeserv 
• Knowledge about regulatory requirements in the trading industry, ensuring compliance and adherence to industry standards. 
• Capable of utilizing AI and machine learning to enhance trade service processes and improve decision-making, driving data-driven insights and outcomes. 

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided d