USER INTERFACE/USER EXPERIENCE DESIGNER - (TECHNICAL MANAGER V)

Job Requisition ID: 51094 IPR# 25-00513
Closing Date: 11/10/2025
​Agency: Department of Transportation

PositionTitle: Technical Manager V
Job Type: Salaried
Category: Full Time 
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: NR916 Pro Tech Teamsters

 

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

 

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

 

 

Why Work for Illinois?

 

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home. No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

 

Position Overview

 

This position is responsible for innovating and optimizing digital interfaces of the department’s web and mobile applications. The incumbent applies user-centered design principles and technological expertise to create accessible, efficient, and secure solutions that empower end users, drive engagement, and achieve the department’s objectives.

Essential Functions

• Collaborates with stakeholders and end-users to understand their challenges and requirements.
• Designs intuitive and user-friendly interfaces for web and mobile applications, compliant with government accessibility standards and guidelines.
• Conducts user journey research and mapping, through interviews, surveys, and usability testing, to gather insights and validate design decisions.
• Creates wireframes, prototypes, and mockups to communicate design concepts and facilitate feedback.
• Works closely with developers to ensure the feasibility and implementation of designs within project timelines and constraints.
• Iterates designs based on user feedback, analytics, and usability testing results.
• Contributes to developing and maintaining design standards and style guides to ensure consistency across applications.
• Stays informed about industry trends, best practices, and emerging technologies to improve design processes and outcomes continuously.
• Collaborates with cross-functional teams, including project managers, developers, and content creators, to deliver high-quality user experiences that meet project goals and objectives.
• Adheres to government regulations, security policies, and privacy requirements throughout the design process.
• Performs duties in compliance with departmental safety rules. Performs all duties in a manner conducive to the fair and equitable treatment of all employees.
• Performs other duties as assigned.

Minimum Qualifications

• Completion of a bachelor’s degree majoring in Graphic Design, Human-Computer Interaction, Computer Science, or Information Technology, PLUS three years of experience in UI/UX design utilizing tools such as Adobe Creative Suite (Photoshop, Illustrator, InDesign, XD, Adobe Pro) and/or