Recruiting Operations Analyst

WHAT IS BOX?

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

WHY BOX NEEDS YOU

We're building the recruiting function of the future: one where decisions are informed by data, every process is optimized, and AI is embedded into how we work. As our Recruiting Operations Analyst, you'll sit at the intersection of data, systems, and emerging technology. You'll be the person who doesn't just report on what's happening in our recruiting funnel. You'll help us understand why, and increasingly, build the tools that help us act faster and smarter.

You'll own our recruiting data infrastructure, serve as a power user and admin across our tech stack, and partner closely with the Ops team to drive enablement and ROI across every tool we use. Critically, you'll bring genuine curiosity about AI not just as a user, but as someone who's excited to experiment with and build AI-assisted workflows that transform how our recruiting team operates.

WHAT YOU'LL DO

Data & analytics

• Partner and collaborate with Recruiters, Recruiting Managers, and cross-functional partners such as People Analytics, People Operations.
• Support stakeholders with recruiting dashboards to raise the proficiency level across the recruitment team — covering pipeline health, funnel conversion, time-to-fill, source effectiveness, and more
• Ensure data integrity across all recruiting systems; establish and maintain processes that keep our data accurate and trustworthy
• Translate complex data into clear, actionable insights for recruiters, hiring managers, and senior leadership
• Build enablement resources such as: reporting guides, data dictionaries, metric definitions that empower the team to self-serve on data

Systems & operations

• Serve as an admin and subject matter expert for Greenhouse ATS, including configurations, workflows, permissions, integrations, and reporting
• Help optimize our broader recruiting tech stack (Greenhouse, Workday, FindEm, CoderPad, and others), with a sharp eye on how tools work together and where the stack has gaps
• Troubleshoot data discrepancies and system issues, providing hands-on support to recruiters and hiring teams
• Support process improvement initiatives using data to identify inefficiencies and measure the impact of changes

AI & automation

• Actively experiment with AI-assisted workflows that reduce manual work, improve data quality, or accelerate recruiting processes
• Identify automation opportunities across the recruiting function and prototype solutions whether that's an AI-powered reporting pipeline, a Greenhouse integration, or a candidate communication workflow
• Contribute to the team's broader AI fluency by sharing what you're building, what's working, and what isn't

WHO YOU ARE

We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.

Required

• 2+ years in Recruiting Operations, Talent Analytics, People Operations, or a similar data-focused role
• Strong analytical instincts — you're comfortable working with messy data, building reports from scratch, and surfacing patterns that matter
• Hands-on experience with recruiting or HR systems (Greenhouse ATS strongly preferred)
• Proficiency with reporting tools and data visualization — Excel, Google Sheets, or BI tools like Tableau or Looker
• Genuine