Vehicle Operations Logistics Specialist II

Company

Cox Automotive - USA

Job Family Group

Vehicle Operations

Job Profile

Vehicle Operations Logistics Specialist II

Management Level

Individual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation

Hourly base pay rate is $16.59 - $24.86/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

• Serves as Logistics point of contact for a number of auction locations.

• Develops working relationships with auction representatives, dealers, commercial consignors and vendors.

• Quotes prices and sells Logistics services to dealers purchasing vehicles in the lanes at assigned auctions.

• Fields inbound calls and emails

• Works directly with auction customers to expedite and process logistics needs.

• Provides updates to customers on status of orders.

• Uses problem-solving skills to resolve customer issues, escalating difficult issues that arise.

• Prioritizes daily tasks and completes tasks in an accurate and efficient manner.

• Communicates and collaborates effectively with the various departments supporting the overall business / Logistics process

• Working directly with auction customers to expedite and process transportation needs

• Updating customers on the status of transportation orders

• Hearing and working collaboratively to resolve customer issues

• Prioritizing daily tasks and completing tasks in an accurate and effective manner

•  Assists with special projects as assigned.

Qualifications:

• High School Diploma/GED and 3 years’ experience in a related field.

• OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline.

• OR 5 years’ experience in a related field.

• Ability to work in a fast-paced environment, receptive to change and able to multitask.

• Prior clerical or administrative experience required.

• Proficient in Microsoft Excel preferred.

• Commitment to providing excellent customer service required.

• Must be able to operate office equipment (i.e., copier, fax machine, etc.).

• Ability to sit or stand for prolonged periods of time.

• Communications and Organizational skills required.

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other char