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Senior Manager, Outbound Marketing Strategy & Operations - Performance Marketing (Click-Based Outbound) Hybrid

Capital One
United StatesRemotefull_timeVerifiedPosted 19 Aug 2026

About the role

Senior Manager, Outbound Marketing Strategy & Operations - Performance Marketing (Click-Based Outbound) Hybrid

As the Senior Manager of Performance Marketing (Click-Based Outbound), you will lead the strategy, optimization, and scaling of our direct response, high-growth paid acquisition channels, specifically Google Demand Gen, Yahoo Mail, and Discover Feed. You will directly manage an in-house team of performance marketing associates, overseeing day-to-day campaign operations, performance pacing, and well-managed processes across our click-based outbound portfolio.

You are both a strategic architect and an operational leader, capable of building channel roadmaps, designing disciplined creative and landing page testing frameworks, and guiding your team to execute error-free, conversion-focused campaigns.

Responsibilities

  • Oversee our portfolio of outbound acquisition channels, specifically owning Google Demand Gen, Yahoo Mail, and the Discover Feed:

    • Serving as the central point of contact for external platform reps and media partners.

    • Answering ad-hoc strategic questions from internal business partners and external vendors.

    • Managing and strengthening partner relationships with Google and Yahoo to ensure account teams bring maximum value through services, betas, and strategic guidance.

  • Monitor performance and competitive trends to optimize active channels and drive growth:

    • Evaluating platform performance trends, industry updates, and new features across Google Demand Gen, Yahoo Mail, and Discover Feed.

    • Building and managing multi-quarter channel roadmaps, including creative testing, ad format pilots, landing page testing, and campaign optimization.

    • Managing contractual terms, insertion orders (IOs), and platform agreements.

    • Supporting technical tracking, pixel setups, and data partner integrations to ensure accurate conversion measurement.

  • Manage the creative development and testing process to drive conversion-focused assets:

    • Partnering closely with internal brand marketing teams, design agencies, and external resources to produce high-performing email ad assets.

    • Acting as a performance creative consultant, translating channel-specific data into clear creative briefs for direct response campaigns designed strictly for conversion rather than awareness.

  • Ensure all channels meet compliance, legal, and operational requirements:

    • Auditing active campaigns to ensure strict adherence to existing compliance processes while advancing a well-managed agenda across all outbound launches.

    • Liaising with internal risk, legal, and compliance teams to document workflows, secure required approvals, and quickly remediate any campaign or operational issues.

  • Collaborate with cross-functional partners to drive the overall acquisition strategy:

    • Partnering with business analytics teams to refine tracking, measure multi-touch attribution, and evaluate overall campaign effectiveness.

    • Aligning with Brand and Product teams to support new product launches and scale acquisition opportunities across the enterprise.

    • Overseeing monthly budget management, forecasting, performance pacing, and billing processes for high-volume accounts.

    • Guiding the team to document operational processes, eliminate errors, and continuously seek ways to automate campaign execution workflows.

Basic Qualifications

  • Bachelor’s Degree or military experience.

  • At least 7 years of experience in digital marketing, performance marketing, or paid acquisition.

  • At least 3 years of experience managing paid media strategies and optimizing growth channels, with a specific focus on Google Demand Gen, Yahoo Mail, or paid email and display direct response networks.

  • At least 3 years of experience directly leading, training, and developing a team of performance marketers.

Preferred Qualifications

  • 8+ years of experience in performance marketing, direct response acquisition, or display marketing managing large media budgets.

  • 4+ years of experience directly leading and developing high-performing teams of performance marketing associates.

  • Proven track re

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Company

Capital One

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