Sr. System Technologist - Infrastructure Preventative Maintenance

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department Overview

Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission critical digital mobile communication systems for Government & Public Safety Communications customers.

This position is a customer on-premises located in Washington D.C.

Job Description

• Responsible for the on-site preventative maintenance of an operational ASTRO 25, WAVE VOIP system including adjacent technologies for Federal, State and Local government agencies requiring highly secure, easily managed, mission critical IP networks.
• The Sr. System Technologist reports to the on-site Sr. Mgr. Field Service Team
• Consult with Sales, Program Manager, Sr. Field Service Team Manager, and the System Integration Team to set strategy, direction and the implementation.
• Lead and define Operations and Maintenance activities for ASTRO 25 networks and adjacent technologies, with the primary focus on preventative maintenance of RF (BR) sites
• Lead and define the scheduling and hands-on performance of annual preventative maintenance activities leveraging developed processes and data-gathering sheets
• Coordinate with the Lead Systems Engineer and on-site MSI Service staff on the identification and correction of out-of-specification findings
• Work with third party vendors/contractors for additional staffing as required to perform the preventative maintenance activities per schedule.
• Oversee the activities of third party vendors/contractors engaged as additional staffing for preventative maintenance
• During non-preventative maintenance timeframes, assist the MSI on-site Service staff with troubleshooting and break-fix activities on the system, primarily associated with the RF (BR) sites
• Network topology assessments and troubleshooting

Candidate Requirements:

• Demonstrated in-depth understanding of preventative maintenance processes and tools primarily associated with RF (BR) sites
• Experience with RF site survey, site preparation, and site grounding requirements
• Experience with and understanding of MSI Astro 25 RF site equipment
• Experience with and understanding of antenna subsystem networks (antennas, RF feedline, TVSS devices, circulators, etc.)
• Usage and operation experience with Anritsu/Viavi/Aeroflex service monitor, wattmeter, etc.
• Understanding of MSI Astro 25 conventional (VHF/UHF) systems and performance
• Experience with Microsoft Visio, Word, Excel, PowerPoint, Google Applications required
• Experience with use of command line and/or GUI interfaces to provision equipment is a plus
• Experience with Network Management Applications a plus: Solarwinds, JUNO-Space, Nokia SAM/NFM-P, Provision
• Self motivated, excellent written and oral communication skills, and strong interpersonal skills 
• Works collaboratively and builds relationships with other colleagues, customers, and third party service professionals.

Additional Requirements:

• Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contracts
• Must be willing to obtain a DHS Public Trust Clearance
• Able to travel (30%) to various customer RF sites to perform preventative maintenance
• The role entails providing on-premises support to our valued customers in Washington D.C.

This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Informati