Medical Assistant

Description

Description

Position Overview

Assists in the delivery of exceptional individualized patient care under the direct supervision of a physician or physician assistant.

Essential Functions

· Provide excellent customer service to internal and external customers through prompt response and courteous communication.

· Assisting the physicians with coordination of care between other departments, testing and surgical facilities, and/or physician offices.

· Initiates orders for XR,MRI, CT, US and Bone Scans as directed by the physician on the day the patient is seen.

· Provide live phone support as needed for all incoming patient phone calls within the designated subspecialty.

· Coordinates patient/clinic flow together with medical assistants. Assist with hands on duties such as splint removals, injection prep.

Other:

· Anticipate ways to improve patient care and experience.

· Assists in the evaluation, development and effectiveness of systems and protocols.

· Participates in professional development activities and maintains professional affiliations.

· Other duties as assigned.

Requirements

Requirements

Knowledge/Skills Abilities Required · High School Diploma or GED with Medical Assistant Certification and preferably 2 years back office medical office experience.· Knowledge of EHR system. · Excellent communication skills. · In depth knowledge of medical terminology, pharmacology, anatomy and physiology, and surgical procedures as well as treatment modalities. · Must be able to spell accurately. · Strong organizational skills. · Ability to multi-task and prioritize. · Ability to remain calm under pressure. · Ability to maintain quality control standards. · Knowledge of HIPAA and OSHA requirements.