Senior Engineering Technician

About Stem
Stem (NYSE: STEM) is a global leader in AI-enabled software and services that enable its customers to plan, deploy, and operate clean energy assets. The company offers a complete set of solutions that transform how solar and energy storage projects are developed, built, and operated, including an integrated suite of software and edge products, and full lifecycle services from a team of leading experts. More than 16,000 global customers rely on Stem to maximize the value of their clean energy projects and portfolios. Learn more at http://www.stem.com.

Stem’s culture embodies diversity & inclusion beyond the traditional facets of gender, ethnicity, age, disabilities, and sexual orientation to include experience, personality, communication, workstyles, and more. At our core, Stem is at the momentous intersection of clean energy and software technology where diverse ideas, experiences, and professional skills converge to make the inclusive culture we have today. Together, we are turning old school thoughts about software and energy into progressive, collaborative, and innovative solutions. By joining our team, you will be collaborating with data scientists, energy experts, skilled salespeople, thought-leading executives and more from a range of backgrounds. This intersection of ideas, beliefs, and skills is what makes us unique enough to lead the world’s largest network of digitally connected energy storage systems.

Position: Senior Engineering Technician  
 

What we are looking for: 

Stem is a leading provider of renewable energy monitoring systems.  The Engineering Technician is responsible for providing support to the engineering team by assisting with creation, deployment and repair of new system drivers, data servers, power supplies, LAN/WAN networks and basic SCADA systems and configuration. This is a Senior level position with opportunity into the SCADA, Controls, Storage and Solar industries. This person will also work on other engineering support and deployment projects as required.  

Responsibilities: 

• Helping Stem solve engineering tasks with our internal products and working with our Engineering Team to resolve more advanced issues when necessary. 

• Developing and implementing device drivers and data servers for our platform. 

• Implement and diagnose complex IP LAN/WAN network infrastructures. 

• Commission DAS hardware and conduct platform data validation. 

• Reviewing Scope of Work (SOW) documentation. 

• Answering questions from customers about the specific requirements of their solution. 

• Developing documentation for tools used to analyze or fix software on an as-needed basis. 

• Documenting troubleshooting and problem resolution steps. 

• Providing training and documentation to STEM employees and customers as required. 

• Providing internal technical support for more complex issues escalated from our Support Team. 

• Provide training and assistance for domestic and international implementations engineering projects