Recruitment and Community Outreach Assistant (36028)

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant.

LSF is seeking a talented Recruitment and Community Outreach Assistant who wants to make an impact in the lives of others.

Purpose and Impact:

This position supports enrollment, eligibility, recruitment, and community engagement functions for the Early Head Start/Circle of Hope School program. The role ensures compliance with Head Start Program Performance Standards, supports community‑based recruitment and partnerships, and contributes to program planning, reporting, and continuous quality improvement during a period of reduced staffing capacity.

Essential Functions:

• Verify applications for completeness as outlined in “Initial Application Process Policy.”
• Implement timely application processing as outlined in the “Initial Application Process Policy.”
• Obtain confidential and critical information from families for data entry into ChildPlus.
• Provide frequent in person, phone and written contact with staff and families often involving sensitive and/or confidential information.
• Provide appropriate information and referrals to wait-listed families, with a focus on resources for currently homeless families awaiting placement.
• Process EHS to COH eligibility verifications and placements.
• Ensure timely and accurate data entry and documentation within ChildPlus, including eligibility, enrollment, attendance, and waitlist records.
• Maintain wait lists for accurate selection of the families. Families with the highest need shall be identified during the eligibility process via interview or written correspondence and prioritypoints shall be awarded as outlined in the “Selection Policy.”
• Maintain filing systems and eligibility files for all enrolled, previously enrolled and wait listed applicants. Ensuring files are accurate and accessible for both processing and annual audits.
• Maintain accurate child files, eligibility documentation, and child comprehensive records for enrolled, previously enrolled, and wait‑listed families.
• Process requests for educational records made by parents or other agencies ensuring Permission to Exchange has been granted or checking ID as necessary.
• Generate regular and ad‑hoc ERSEA and demographic reports to support program planning, community needs assessments, and audits.
• Form and maintain working relationships with outside agencies to facilitate both recruitment and services to enrolled and wait listed families.
• Attend recruitment events on a monthly basis. These events may consist of non-traditional hours needed on weekday evenings and/or weekend days/evenings
• Assist with planning and coordination of program‑wide events (e.g., parent conferences, health fairs, Head Start Awareness activities).
• Build and maintain collaborative relationships with community agencies, partners, and internal stakeholders to support recruitment and service referrals.
• Support enrollment activities and transitions, including Early Head Start, Head Start and Circle of Hope School eligibility processing.
• Generates regular and special reports as requested. Compiles information into relevant demographic data reports for needs assessment and program planning.
• Submits all information in an accurate and timely manner.
• Performs general office support and other clerical duties as requested or needed. Prepares agendas and minutes for team meetings, training sessions, etc.
• Attends all required staff and parent meetings and activities.
• Maintains strict confidentiality with respect to /EHS/Circle of Hope School children, families and staff in accordance with program and LSF policies and procedures.
• Performs other related duties as assigned.

Other Functions:

Note: The above duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform some or all of the activities described above.

Physical Requirements:

• Ability to sit, stand, walk, and use a computer for extended periods.
• Occasional lifting and carrying up to 45 pounds; ability to bend and reach for event setup.
• Local travel required for outreach and recruitment activities.
• Clear communication skills for interaction with families and community partners.
• Work occurs in office, classroom, community, and outdoor settings with moderate noise and variable weather.
• May require occasional evenings or weekends.