Express Service Writer
Lithia & DrivewayAbout the role
Dealership:
Experienced Service Writer Wanted at Suburban CDJR of Troy!
Are you an automotive professional with a proven track record in service writing? Do you know how to build trust with customers, keep repair orders running smoothly, and communicate confidently with technicians? If so, Suburban CDJR of Troy, a proud member of the Chrysler family, wants you on our team!
What You'll Do:
As a Express Writer, you'll take charge of the customer experience from start to finish—managing repair orders, setting accurate expectations, and serving as the critical link between the customer and the technician.
Your Day to Day
As an Express Lube Advisor, you’ll be the first impression and the trusted voice between our customers and technicians. You’ll:
Greet every guest with professionalism and warmth
Listen actively and identify their service needs
Clearly communicate recommendations and solutions
Ensure every customer leaves with confidence and satisfaction
Your Talents:
A customer-first mindset
Strong communication skills
A team player who thrives in a fast-paced environment
A passion for the automotive industry (experience is a plus!)
Why Join Suburban CDJR of Troy?
Competitive pay and benefits package
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and d Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
If you're ready to bring your experience to a dealership that values your skills and supports your success, apply now to join Suburban CDJR of Troy!
Suburban CDJR of Troy – Where Experience Drives Excellence.
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s