Albany, NY Learning Center Technical Trainer - (E3)

General Profile

Requires in-depth knowledge and experience. Uses best practices and knowledge of internal or external business issues to improve products or services. Solves complex problems; takes a new perspective using existing solutions. Works independently, receives minimal guidance. Acts as a resource for colleagues with less experience.

Key Responsibilities

• Applied Materials Endura2 in-depth experience preferred
• Teach technical training classes covering theory and hands-on skills on advanced semiconductor manufacturing equipment at our global technical learning center in Albany NY.
• Work with a global technical training team to support training and certification development, implementation, and ongoing learning activities.
• Use current learning technologies to enhance learning both online and in house.
• Support installation of local lab training tools. Support tools through maintenance and troubleshooting.
• Be responsible for other day to day operations tasks for training organization at local site.
• Presents technical training in house and at customer sites, focusing on specialized / customized courses; requires both domestic and international travel; manages classroom/lab activities to assure fulfillment of course objectives; presents and practices safety per procedure; may train and conduct courses during off shift and/or weekends as assigned. Albany Training center and Instructors conduct courses on 1st, 2nd and 3rd shifts and various time zones both nationally and internationally.
• Stay current with internal technology advancements working directly with business units to ensure latest tools and technology are taught internally and externally.
• Manage multiple projects of diverse scope and complexity; direct project team members.
• Utilize Technical Publications and System Product Business Groups to maximize technical documentation efficiencies; create and augment documentation to fill gaps in released materials; evaluate instructor performance; train others in standard course development process/Instructional System Design (ISD); responsible for course design approval.
• Provide technical expertise and troubleshooting skills to assist with system repairs; ensure system functionality can support course objectives; ensure all safety retrofits are installed on the training systems.
• Maintain product technical knowledge sufficient to prepare and present defined product courses; disseminate new information to staff; complete certification on multiple platforms and/or processes to include safety modules; actively certify others; establish new certification requirements.
• Review published materials and recommends revisions
• Provide coaching and leadership to other instructors; serve as mentor to less senior instructor for class delivery, technical development and certification; anticipate, prevent and resolve customer satisfaction issues.

Functional Knowledge

• Demonstrate conceptual and practical expertise in own discipline and basic knowledge of related disciplines

Business Expertise

• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

Leadership

• Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements

Problem Solving

• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information

Impact

• Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies

Interpersonal Skills

• Explains difficult or sensitive information; works to build consensus

Education: Bachelor's Degree or equivalent military training or experience

Experience: 5 - 10 Years

To meet minimum qualifications for this opportunity you must have the following:

- Applied Materials Endura2 in-depth experience highly preferred

- Must be able to teach techn