• Location: Budapest, Hungary

About the job

Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. Ready?

We’re an innovative global healthcare company that helps the world stay ahead of infectious diseases by delivering more than 500 million vaccine doses a year. Across different countries, our talented teams are exploring new technologies to protect people and promote healthy communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world.

Sanofi Business Services (SBS), one of the 4 pillars of Sanofi’s Business Transformation organization, is setting up a new captive Business Services centre in Budapest to provide Finance & Accounting (Account-to-Report, Customer-Invoicing-to-Cash) as well as Employee oriented (Employee Experience) services.

Our Order to Cash (O2C) team aims for excellence, equipping Sanofi with a robust core model, seconded with best of breed digital solutions embedding artificial intelligence and machine learning functionalities.

Our international presence, our ambition to become a global reference player for all order to cash related processes mean that our team works on a variety of projects with opportunities for a rich mix of work. This leads to a challenging and stimulating professional experience full of growth and learning.

We offer a diverse and dynamic environment that’s growing at pace. Over the past two years, Sanofi Business Services (SBS) has doubled in size and increased its scope. As one department within SBS, we’re also part of something much bigger. This provides opportunities for learning, growing, job moves and a diversified, fulfilling career.

Main responsibilities

Operation

▪ Deliver collections management services to SBO

▪ Review AR ageing reports

▪ Perform collection & dunning from the related system

▪ Determine appropriate escalations & follow-up actions as per defined process

▪ Dispute & Claim Management – qualify and create disputes identified by Ci2C and manage dispute resolution under Ci2C responsibility

▪ Contribute to business and customer collection strategy reviews

▪ Execute in compliance with Sanofi policies and guidelines

▪ Complete all activities as per the global Core Model and operational KPIs

▪ Develop expert level knowledge of the activities in scope as well as local knowledge of entities in scope and become a super-user

▪ Pro-actively anticipate operational issues and coach junior analysts

▪ Build, document and transfer CI2C Core Model process knowledge (Level 6/7) relating to collections management

▪ Prepare KPI reports on weekly/monthly basis

▪ Handling ad-hoc task defined by line manager

Continuous improvement

▪ Identify process improvement opportunities through elimination of redundant activities

▪ Participate in process automation initiatives and ensure seamless adoption and transition

About you

Experience:

• Good and proven experience in Collections & Receivables Management preferably in an international multicultural environment (essential) 

Hard and Soft Skills:

• Broad understanding of end-to-end customer invoice-to-cash process and activities (essential) 

• Hands-on knowledge of collections & receivable activities (essential) 

• Experience in working within a Business Services organization (advantageous) 

• Good business acumen (advantageous) 

• Strong problem solving, deductive and analytical skills (advantageous) 

• Hands-on experience of SAP FI (essential) and other accounts receivable related IT tools (advantageous) 

• Knowledge of Microsoft Office and expertise of MS Excel (essential) 

• Ability to interact with internal and external clients in a professional manner (essential) 

• Team player, able to work collaboratively transversally and with Ci2C front line teams with an end to end mindset (essential) 

• Good communication skills (advantageous) 

• Attentive to customer needs and feedback (advantageous)

• Ability to organize, prioritize and structure the tasks for oneself and direct reports (essential) 

• Attentive to detail and works with precision (advantageous) 

• Action oriented, delivery driven, change agent (advantageous) 

• Ro