EverHealth - Program Manager

At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 685,000+ customers.  As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Fitness & Wellness industries. 

We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://careers.evercommerce.com/us/en 

We are looking for a Technical Program Manager to focus on our EverHealth products. EverHealth, a technology platform that enables medical practices of all sizes to make care more informed, more personalized, more interactive, and more adaptable. Our platform has been used by thousands of physicians who in turn have provided care to millions of patients. Our products can be completely tailored to any medical practice—small, large, or specialty—and are open to third-party innovation via a robust API. Our people and the enthusiasm for healthcare is contagious. We’re one of the most tech-forward healthcare players in the EHR industry and our philosophy “more time with patients, less time doing paperwork” drives constant innovation throughout the company.  

*Must be in EST or CST (US only) time zones*

Responsibilities:  

• Develop and implement project plans, ensuring projects are completed on time, within budget, and meet quality standards. Oversee the execution of multiple projects, often with overlapping timelines.  

• Serve as the primary liaison between, Product development, QA, Customer Support and Product Management, and other stakeholders. Communicate effectively to keep all parties informed of project status, changes, and milestones.  

• Identify potential risks and issues in project plans. Develop and implement mitigation strategies to minimize impact on project timelines and outcomes.  

• Continually assess and improve project management processes and methodologies. Implement best practices to enhance efficiency and effectiveness.  

• Work closely with other departments (such as sales, customer success and services teams) to ensure a cohesive approach to project management and client service.  

Skills and Experience:   

• Project Management Expertise: Extensive experience in project management, including planning, execution, and delivery of complex projects. Proficiency in project management software and Agile, SAFe, Scrum, or Waterfall) methodologies is essential  

• Experience with tools such as Jira, Confluence, Asana, Smartsheet is mandatory 

• Metrics and Data driven decision making mind-set 

• Strong experience with PMP, Agile and other Software PMO related activities 

• Communication Skills: Excellent verbal and written communication skills, with the ability to effectively convey complex ideas and information to a variety of stakeholders, including clients, team members, and senior management.  

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