HR Operations Supervisor

WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career! 

JOB SUMMARY
Currently have two HR Operations Supervisor positions. 

HR Operations Supervisor (Employee Onboarding), you will lead and oversee staff across multiple HR operations functions, including New Employee Onboarding, I‑9 and employment eligibility verification, background check administration, the HR Services Center, and other related responsibilities. You will oversee the HR Services Center, ensuring exceptional, high‑touch customer service is delivered in a fast‑paced, high‑volume environment You will ensure a seamless onboarding experience by managing pre‑hire and post‑hire processes such as offer acceptance, initiation and tracking of background screenings, completion and verification of I‑9 documentation in compliance with federal regulations, and timely system access and orientation coordination.  This is a hybrid work schedule that is currently three days every week in office and as needed.

HR Operations Supervisor (Tier 1 Support Team), you will lead the HR Specialist team who are responsible for handling a large volume of inbound phone calls, requests and chat inquiries ensuring prompt, accurate, and empathetic support are provided. The HR Specialist team ensures a consistent, positive candidate and employee experience that reflects the UTSW culture throughout all stages of the employee lifecycle. Through close collaboration with applicants, employees, central HR, and cross‑functional partners, the specialist team assesses inquiries, resolves issues efficiently, and escalates complex matters, as needed. This is a hybrid work schedule that is currently one day every week in office and as needed. 

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION

Required

• Education
  Bachelor's Degree in Human Resource management, Business Administration, or related field 
   

• Experience
  4 years of professional experience in one or more