Principal User Experience Designer

Job Requisition ID #

Position Overview

Designers at Autodesk can think across the system, champion design ideas, collaborate with stakeholders, advocate for the customer, and deliver impactful data-driven designs. Our designers use creative and innovative solutions to deliver high-quality experiences our customers will love.

Reporting to the Director of Experience Design for Marketing and Buying Experiences, the Principal User Experience Designer will be the lead designer to support our efforts in improving overall conversion on Autodesk.com. You will bring a strategic and testing mindset, the ability to create structure, work through unknowns, experience leading and influencing teams, and a thoughtful approach to organization, collaboration, and execution on behalf of our  customer.

For consideration, candidates must include both a resume + portfolio (showcasing high-impact e-commerce or transactional experiences) with password when applying. Preference for candidates in Bay Area to work hybrid/remote. Open to considering remote US West Coast-based candidates.

Responsibilities

• Lead experience design initiatives and help set strategy by evaluating and identifying the intersection of business needs, customer needs, and technical opportunities

• Partner closely with product management, engineering, and data science in exploring, planning, verifying, and building solutions. Construct compelling artifacts (wireframes, conceptual diagrams, task flows, storyboards, presentations, etc.) that outline present conditions and proposed solutions to gain strategic alignment and encourage innovation across the organization

• Plan and conduct customer research activities and quantitative A/B testing throughout the project lifecycle, including collaborative sessions with customers and development partners to validate designs and make iterative improvements

• Demonstrate thought leadership by engaging with designers throughout the company and beyond to share best practices and promote collaboration

• Plan and facilitate design-thinking exercises to break through organizational silos and collaboratively solve complex design challenges

Minimum Qualifications

• 8+ years of related professional user experience design and customer research experience

• 4+ years designing e-commerce / transactional experiences

• Demonstrated experience with top of funnel website design, driving conversion and conducting large scale hypothesis testing

• Demonstrated experience in leading cross-functional teams in problem definition and analysis, understanding customer workflows, creating prototypes and designs that solve customer problems

• Ability to visualize and prototype intended solutions at various levels of fidelity, from high-level wireframes or mock-ups to conceptual presentations to highly technical documents and diagrams

• Ability to present designs to a wide range of audiences, including software development, quality assurance, learning content development, marketing, and sales

• Up-to-date expertise in human-centered design best practices

• Experience with designing and conducting customer research using various methods, including interviewing, contextual inquiry, usability testing, etc.

• Ability to distill complex ideas, and large amounts of data and viewpoints, to their essence

Preferred Qualifications

• Bachelor’s degree in interaction design or related field

• Experience designing for enterprise software, SaaS, cloud, and multi-channel experiences

• Experience with Agile software design methods

• Experience with Autodesk or comparable competitive products

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About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!