Territory Manager

Job DetailsJob Location: Caffey Legal Address - Greensboro, NC 27409Position Type: Full TimeSalary Range: $61,025.31 - $82,563.65 SalarySUMMARY
The primary responsibilities of the Territory Managers (TM) are to provide effective leadership, training, motivation, and supervision within their area. TM is also responsible for managing their sales consultants to achieve the goals and objectives of the company. The Territory Manager is expected to have excellent working relationships with all store level management personnel.

ESSENTIAL DUTIES AND RESPONSIBILITIES:


Represent company with professionalism, integrity, and a commitment to exceptional customer service.
Lead and manage a team of Sales Consultants to consistently meet and exceed company standards across all assigned accounts.
Recruit, interview, and assist in the hiring of top talent to fill open sales positions.
Provide comprehensive training, coaching, and continuous development to enhance team performance and individual growth.
Conduct regular market rides to evaluate sales execution, provide feedback, and identify opportunities for improvement.
Mentor all team members and support their advancement within the organization.
Establish clear goals and expectations for each account.
Facilitate regular team meetings to communicate new programs, initiatives, and procedural updates.
Develop and implement strategic sales and merchandising plans to expand product distribution and drive revenue growth.
Ensure flawless execution of monthly divisional initiatives by providing clear direction and actionable feedback.
Build and maintain strong relationships with key account managers; resolve service issues promptly and professionally.
Monitor product freshness and enforce rotation policies to prevent out-of-date inventory in the market.
Ensure team compliance with safety protocols and complete required safety observations.
Complete all administrative responsibilities, reports, and personnel documentation in a timely manner.
Demonstrate proficiency in Microsoft Teams, Excel, PowerPoint, Word, VIP, and other business systems.
Leverage data analytics tools to identify market trends and uncover growth opportunities.
Collaborate with delivery and operations teams to optimize routing and resolve service-related issues.
Ensure full compliance with all required training and development programs for self and team.
Uphold company dress code and grooming standards, maintaining a professional appearance at all times.
Maintain a clean driving record and adhere to company vehicle policies.
Ensure compliance with all applicable federal, state, and local laws and regulations.
Perform additional duties as needed to support overall business objectives.


COMPETENCIES REQUIRED


Analytical – Synthesizes complex or diverse information; uses intuition and experience to complement data.
Problem Solving – Identifies and resolves problems in a timely manner; develops alternative solutions; uses reason even when dealing with emotional topics.
Technical Skills – Strives to continuously build knowledge and skills; Shares expertise with others.
Interpersonal – Listens to others without interrupting; remains open to others’ ideas and tries new things.
Oral Communication – Speaks clearly and persuasively in positive or negative situations; responds well to questions; participates actively in all company meetings.
Teamwork – Puts success of team above own interests; able to build morale and group commitments to goals and objectives; recognizes accomplishments of other team members.
Change Management – communicates changes effectively; monitors transition and evaluates results.
Leadership – Exhibits confidence in self and others; inspires and motivates others to perform well; accepts feedback from others.
Managing People – Includes staff in planning, decision-making, facilitating and process improvement; takes responsibility for subordinates’ activities; makes self available to staff; continually works to improve supervisory skills.
Business Acumen – Understands business implications of decisions; demonstrates knowledge of market and competition; aligns work with strategic goals.
Cost Consciousness – Works within approved budget; contributes to profits and revenue.
Organizational Support – Follows policies and procedures; supports organization’s goals and values; benefits organization through outside activities.
Judgement – Displays willingness to make decisions; supports and explains reasoning for decisions.
Motivation – Sets and achieves challenging goals; measures self against standard of excellence.
Professionalism – Treats others with respect and consideration regardless of their status or position.
Safety and Security – Observes safety and security procedures.


QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirement