Membership Experience Sports Representative

POSITION SUMMARY:

Under the direction of the Membership Experience Director, the Membership Experience Sports Representative will monitor sports programs and open play. The Membership Experience Sports Representative is also responsible for opening/closing sites and responding to various situations to ensure safety for participants and spectators and the cleanliness of the site. This position does not provide sports instruction.

ESSENTIAL FUNCTIONS:

• Must perform duties in accordance with the policies, goals, mission, values, and objectives established by the YMCA of Wichita Falls, Branch Strategic Plan, Safety Protocols, Member Services Guidelines, and Non-Negotiables. Emphasis will be placed on member service, program knowledge, member/staff safety, and communication with members and staff.
• Implements the YMCA safety protocol related to branch and off-site operations.
• Ensure the health, safety, and well-being of children in the program by providing close surveillance of all activities.
• Relate effectively to diverse groups of people from all social and economic segments of the community
• Monitor sports practices, clinics, games, or open play.
• Set up, monitor, maintain, and secure all supplies, equipment, and buildings.
• Ensure cleanliness and safety of facilities.
• Reports any problems to the supervisor.
• Answer inquiries from participants, parents, volunteers, or other stakeholders and provides information or seeks the answers to provide in a timely manner.
• Actively participates in membership growth.
• Perform other duties as assigned by the manager.
• Responsible for opening and closing the facilities on evenings, weekends or as needed.
• Responds to safety and emergency situations and maintains/reports accurate incident/accident forms.
• Provide assistance in the wellness department as needed. 
• CPR/AED/First Aid required within 60 days of hire, then thereafter keep current.
• Exceptional interpersonal and problem-solving skills.
• Gallagher Risk Management and Praesidium Abuse training required within 60 days of hire, then yearly thereafter.

LEADERSHIP COMPETENCIES:

Mission Advancement: Incorporates the Y’s mission and values into the organization’s vision and strategies.

Ensures community engagement; promotes the global nature of the Y. Leads a culture of volunteerism ensuring engagement, inclusion, and ownership. Leads a culture of philanthropy.

Collaboration: Advocates for and institutionalizes inclusion and diversity throughout the organization. Initiates the development of relationships with influential leaders to impact and strengthen the community. Is recognized as an inspirational community leader who navigates complex political and social circles with ease. Communicates to engage and inspire people within and outside the YMCA. Ensures that a