Senior Quality Assurance Engineer
NetsmartAbout the role
This position is not available for visa sponsorship or relocation assistance
About the Role
We are seeking a Senior Quality Assurance Engineer who brings a strong QA foundation and the ability to independently define, drive, and execute testing strategies across complex systems.
This role is ideal for a hands‑on QA professional with a strong foundation in quality assurance principles, proven experience in manual, functional, and API testing, and the confidence to design and execute test strategies from scratch.
You will play a critical role in shaping how quality is defined, measured, and delivered across complex systems. The ideal candidate is a self‑starter and problem solver, comfortable operating with autonomy, influencing cross‑functional teams, and advocating for quality at every stage of the SDLC.
What You’ll Do
Quality Strategy & Execution
- Design, implement, and evolve end‑to‑end test strategies for new and existing applications, including functional, regression, integration, and API testing.
- Perform hands‑on manual and functional testing, ensuring software meets business requirements, quality standards, and user expectations.
- Build and maintain a comprehensive, high‑value test library with minimal redundancy, covering positive, negative, edge‑case, and regression scenarios.
- Ensure thorough requirements traceability, identifying gaps, risks, and ambiguities early in the development lifecycle.
API & Systems Testing
- Plan, execute, and analyze API tests to validate data integrity, business logic, error handling, and system integrations.
- Partner with development and architecture teams to understand backend workflows, dependencies, and integration points.
Collaboration & Influence
- Actively participate in requirements, design, and architecture reviews, providing thoughtful feedback on testability, usability, and risk.
- Build strong relationships with Product, Engineering, and Business partners, serving as a trusted advisor and quality advocate.
- Clearly communicate test results, risks, and recommendations to both technical and non‑technical stakeholders.
Defect Management & Metrics
- Identify, document, prioritize, and track defects with clear reproduction steps and impact analysis.
- Establish, track, and report QA metrics that demonstrate quality health, test effectiveness, and release readiness.
- Conduct internal audits to ensure adherence to QA processes and continuous improvement opportunities.
Leadership & Mentorship
- Own QA efforts for assigned initiatives with minimal oversight, managing priorities and delivering on commitments.
- Serve as a mentor and coach to junior QA team members, promoting best practices and strong QA fundamentals.
- Collaborate with automation teams to ensure manual test cases are automation‑ready and aligned with automation strategy (hands‑on automation is not required, but strong understanding is).
Operational Support
- Provide accurate effort estimates, manage testing timelines, and ensure on‑time delivery.
- Participate in a rotational on‑call schedule, as needed, to support releases or production issues.
What You Bring
Required Qualifications
- Bachelor’s degree or equivalent relevant experience.
- Must be able to work out of Overland Park, KS
- 3+ years of hands‑on quality assurance experience, with a strong emphasis on manual, functional, and API testing.
- Proven ability to create test plans, test strategies, and test cases from the ground up.
- Deep understanding of QA methodologies, best practices, and SDLC processes.
- Strong analytical and problem‑solving skills with the ability to think abstractly and anticipate risk.
- Excellent written and verbal communication skills, with the ability to influence across teams and levels.
- Demonstrated ability to work independently, manage complex QA initiatives, and meet deadlines in fast‑paced environments.
- High attention to detail and a passion for delivering high‑quality, reliable software.
Preferred Qualifications
- Experience working within Agile and structured delivery environments.
- Exposure and understanding RCM Billing Testing Knowledge or RCM Background
- Exposure to full software development lifecycle testing.
- Experience testing web, desktop, and mobile applications across Windows, Linux, and iOS environments.
- Familiarity with applications built using Java, .NET, Delphi, Objective‑C, and related tec
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