At Virtua Health, we exist for one reason – to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that's wellness and prevention, experienced specialists, life-changing care, or something in-between – we are your partner in health devoted to building a healthier community. 
 
If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report, we've received multiple awards for quality, safety, and outstanding work environment.

In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other locations, we're committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through our Eat Well food access program, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We're also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics.

Location:

Pennsauken - 6991 North Park Dr.

Employment Type:

Employee

Employment Classification:

Regular

Time Type:

Full time

Work Shift:

1st Shift (United States of America)

Total Weekly Hours:

40

Additional Locations:

Job Information:

Job Summary:

This position is responsible for leading the operational development, implementation, and oversight of virtual care programs and care coordination within the Enterprise Care Logistics Center. This role will continue to evolve the organization’s virtual care strategy and care coordination programs to improve access, quality, patient outcomes, and overall care experience. Overseeing teams that integrate digital health innovations and ensuring seamless transitions across care settings.

Position Responsibilities:

Operational oversight and alignment with the organization’s strategic vision for all virtual care programs within the Enterprise Care Logistics Center including Tele-sitter, Tele-ICU, and Care Coordination

Identify, track, and analyze key performance indicators (KPIs) for the virtual clinical care programs of oversight. Monitoring and evaluating KPIs, patient outcomes, and ROI of virtual care and care coordination initiatives. Ensuring all programs comply with relevant regulations, standards, and best practices.

Develops and maintains collaborative relationships to promote virtual care services and care coordination. Incorporates research, performance improvement, education and clinical activities to enhance the care of patients.

Develop and manage the budget, ensuring optimal allocation of resources and financial sustainability.

Responsible for assuring compliance with all applicable regulatory and governmental agencies (e.g. AAAHC, DOH), including conducting, documenting all necessary educational in-services/competencies and updating policies and procedures. Build, lead and mentor a high-performing team dedicated to advancing the virtual clinical care programs and patient monitoring services.

Knowledgeable of technological advancements in all virtual clinical care programs. Recommend new technologies or enhancements to improve operational efficiency.

Required Experience: 

Must have 6-8 years related healthcare leadership experience or relevant health care experience with at least 3 years in a nursing director level leadership role. Excellent verbal and written communication skills, problem solving, organization and conflict resolution. Must possess the ability to lead, change, innovate, and work effectively with diverse groups of people including various healthcare professionals, administrators and various business leaders.

Required Education:

Graduate of an accredited school of nursing. BSN required. MHA or MBA preferred.

Training/Certification/Licensure: