Associate Director, U.S. Patient Marketing, IgAN
Alexion Pharmaceuticals, Inc.About the role
This is what you will do:
The Associate Director, U.S. Patient Marketing – IgAN will be a key member of the U.S. commercial and IgAN marketing team, responsible for leading execution of patient marketing initiatives to support the launch and growth of IgAN.
This role will drive the implementation of patient engagement, education, and omnichannel marketing programs, enabling disease awareness, patient identification, and adherence. The Associate Director will partner closely with cross-functional teams to ensure coordinated execution across the patient journey and contribute to brand planning and strategy development.
You will be responsible for:
Leading execution of patient marketing programs and campaigns, aligned to brand strategy and launch priorities
Implementing omnichannel patient engagement initiatives, including digital, social, web, CRM, and patient support programs
Developing and executing patient marketing plans, while contributing insights and recommendations for strategy refinement
Managing patient disease awareness and education initiatives, including content development, programs, and partnerships with advocacy and field teams
Driving patient identification and adherence initiatives, including coordination with Patient Services and cross-functional stakeholders
Coordinating execution across cross-functional partners, including Patient Services, Advocacy, Sales, Medical, Market Access, Legal, Regulatory, Compliance, and PRC
Developing and optimizing patient-facing content and materials, ensuring alignment with brand messaging and compliance requirements
Managing agency partners and day-to-day workflow, including timelines, deliverables, and budgets
Defining and tracking campaign performance metrics (KPIs) and leveraging insights to optimize execution and improve outcomes
Expanding digital patient engagement capabilities, applying test-and-learn approaches to improve reach and impact
Advancing field engagement and program execution, including collaboration on key initiatives (e.g., speaker programs, patient events, or ambassador programs)
Contributing to annual brand planning and tactical planning processes, ensuring patient perspective is incorporated
You will need to have:
Bachelor’s degree in life sciences, business, or related field
5+ years of pharmaceutical, biotech, or healthcare marketing experience
Experience in patient marketing, digital marketing, or consumer engagement programs
Strong understanding of patient journey and patient engagement strategies in specialty or rare disease settings
Proven ability to execute omnichannel marketing programs and campaigns
Strong project management skills with ability to manage multiple initiatives simultaneously
Demonstrated ability to work effectively in a matrixed, cross-functional environment
Experience managing external agencies and marketing budgets
Strong analytical skills with ability to track performance and apply insights to optimize programs
Excellent communication and collaboration skills
Ability to work in a fast-paced, evolving launch environment
Ability to travel as needed (up to ~20 to ~30%)
The duties of this role are generally conducted in an office environment. As is typical of an office-based role, employees must be able, with or without accommodation, to: use a computer; engage in communications via phone, video, and electronic messaging; engage in problem solving and non-linear thought, analysis, and dialogue; collaborate with others; maintain general availability during standard business hours.
We would prefer for you to have:
Advanced degree (MBA, PharmD, PhD, or MS)
Experience in nephrology, rare disease, or specialty therapeutics
Experience supporting product launches or major indication expansions
Experience developing and managing patient education, adherence, or support programs
Experience working with patient advocacy organizations and patient-facing programs
Strong digital and data-driven marketing capabilities
Demonstrated experience integrating data, analytics, and digital capabilities into marketing execution
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