Interconnection Services Account Manager (Sr - Principal)

Job Posting End Date

11-18-2025

Please note the job posting will close on the day before the posting end date.

Job Summary

Responsible for management of wholesale end-use (load) and transmission owner (load and tie line) requests/inquiries, Transmission tie-line (TO-TO), and Generation IPPs once interconnected in assigned geographic area, or by specific customer segment (certain Retail customer interconnections taking transmission service through the operating companies) as directed by AEP (Company) leadership. This position serves as the primary contact for their respective area, for correspondence to RTO questions/requests as listed in the global email box posted in the Transmission Interconnections Requirements.  Responsible for logging, analyzing and resolution recommendations to resolve various Interconnection and Local Delivery Service Agreement (ILDSA), TO-TO modifications or questions within established systems, and responding to such interconnected Generator questions. This position serves as the primary subject matter expert for Transmission liaison questions and process contact.  This position will also be responsible for performance monitoring, including communication with internal transmission and distribution planning, contract organizations, of both affiliate and non-affiliate Distribution distributed resource facilities impacting the transmission system within an assigned region.  This position requires a thorough understanding of the Transmission and Distribution electrical system and its components, Terms and Conditions of Service, as well as General Service tariffs as approved by state regulatory commissions.This role will be the Transmission liaison coordinator for retail customer solutions, only after AEP Operating Company personnel delegate their assigned responsibilities, to lead Transmission profile compilations with the respective operating company.The Interconnection Services Account Manager will build trusting relationships with key internal contacts and provide clear and accurate service reliability and power quality explanations. Additionally, this role will work proactively to develop stronger relationships and gather information for AEP Transmission operations and staff to support customer requests.

Job Description

PREFERRED LOCATIONS:

- New Albany, OH

- Tulsa, OK

- Corpus Christi, TX

Co-location consideration will be given to candidates possessing desired/preferred qualifications and experience. 

WORK DESIGNATION -- onsite/in the office every day when not traveling for work

WHAT YOU'LL DO

Manage, coordinate and facilitate solutions to support emerging strategic initiatives related to process, accounting, ILDSA, tie-line interconnections, established Gen IPP interconnections (whether affiliate retail or non-affiliate wholesale served), quality of service, ROW, permits, ordinances/resolutions, taxes, siting, complaints, environmental, regulatory, etc.

Responsible to coordinate Generation IPP requests to interconnect and/or End User load requests to interconnect, and in both cases, manage RTO tariff processes, internally manage both transmission and distribution teams if applicable, and execute various study templates internally and externally coordination of various generation requests, or load studies to the respective entities according to the tariffs.

Serve as the single point of contact for assigned wholesale/transmission interconnections. Proactively lead and interface with wholesale/transmission interconnecting entities in anticipation of significant regulatory/political/industry change.  Facilitate and engage System Interconnection Contracts when necessary. Understand electrical units including kW, kWh and kVAR as they relate to billing, capacity, power factor correction etc.

Proactively communicate with interconnecting entity on Power Quality and Reliability metrics and engage company staff as needed to address issues or questions. Proactively seek additional revenue and growth opportunities. Evaluate historical delivery point performance and proactively initiate actions to address, making recommendations to leadership.

Identify and coordinate new and modified delivery point or generation energy/capacity requests. Provide necessary information to planners so studies can be completed in a timely and efficient manner for both the transmission and distribution areas, as applicable.  

Help administer and complete load or other modification studies to provide to FERC Interconnection Contracts.  Use the automated tools provided to facilitate interconnection requests and align information to their respective assigned regi