Mainframe CICS/IMS Systems Programmer

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Technology

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$109,300.00 - $180,200.00

Target Openings

1

What Is the Opportunity?

Travelers is seeking a Consulting Technology Engineer (CICS/IMS Systems Programmer), to join our organization as we grow and transform our Technology landscape. In this technical individual contributor role on the Realtime Support team, the individual will be responsible for all aspects of the evaluation, configuration, security, implementation, and support of CICS, IMS, z/OS Connect, TPX, CA GEN, EOS and other software for multiple business groups. The ideal candidate will have experience with installing, migrating, supporting, and troubleshooting IMS, CICS, and z/OS Connect.

Under limited supervision, demonstrates a comprehensive understanding of the activities performed related to engineering support, installation and/or operations of infrastructure technologies. Plans at a tactical level and manages the effective use of technology resources for assigned projects and functions. May direct assigned project staff to design, develop and/or implement large, complex technology solutions supporting one or more business and/or technology area. Develops and implements appropriate solutions that may involve multiple platforms, databases, software/hardware technologies and tools. Facilitates and/or participates in the design and development of database systems. Strong ability to multi-task in an environment of constantly changing priorities. This job may provide technology leadership to others on teams.

What Will You Do?

• Adhering to Travelers change management processes regarding change windows, lead times, ServiceNow requests, and temporary access escalation.
• Understanding of Travelers business groups and products as applicable to support the business needs and availability of individual CICS and IMS regions.
• Consulting with business groups and other Technology teams on application development, new feature exploitation, proof of concepts, security enhancements, etc.
• Attending and sometimes running monthly meetings with IBM and ISV to discuss product roadmaps, incidents, etc.
• Connecting CICS & IMS to other technologies such as MQ and DB2, configuring z/OS Connect to enable application API deployments and to invoke CICS transactions, and configuring CICS and IMS for remote access by applications.
• Developing and testing solutions for high availability and disaster recovery.
• Occasional weekend work and after hours oncall support.
• Develops tactics and operational plans in alignment with strategic objectives for assigned technologies and projects.
• Drives the execution of departmental and corporate programs.
• Leverages infrastructure technology to develop and/or redesign technology solutions.
• Builds, leverages, and maintains effective alliances across technical and business community.
• Interacts with customers to achieve efficient, effective results.
• Multi-tasks, prioritizes according to business priorities and production availability requirements.
• Seen as a technical expert within service delivery organization (SDO) and consults across SDOs.
• Other duties as assigned.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Working knowledge of SMP/E software installation process, analyzing PTFs and HOLDDATA, triaging HIPER, FIXCAT, and PE’d PTFs.  Maintaining software currency and semi-annual maintenance migration to development, QA, and production CICS/IMS regions.
• Working knowledge of CICS and IMS parameters and internals to optimize functionality and performance as well as to resolve incidents.  Work with IBM and ISV providers to provide timely resolution to more complex issues.
• Ability to create new CICS and IMS regions, st