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VP, Account Director (Pharma Agency, Learning and Development)
Avalere HealthNew York City, United Statesfull_timeVerifiedPosted 28 Jul 2026
About the role
About Avalere Health
Established in 2001, Avalere Health is a purposefully built commercialization partner for the biopharmaceutical, medical technology, and wellness industries.
Our 1,500+ experts combine their knowledge and expertise across our core disciplines — Consulting; Medical; Policy; Value, Evidence, and Access; Marketing; and Digital Experience Technology — to create the connections that make better health happen.
Avalere Health partners with its clients to navigate the complex and rapidly changing healthcare ecosystem. Together, our experts help clients connect patients with life-changing therapies, realizing the potential of strategies and solutions to accelerate innovation that improves lives.
We live and breathe our five values in everything we do: We are authentic. We act with integrity. We value difference. We play for the team. We enjoy the journey. At Avalere Health, we imagine a healthier world and create the connections to make it happen.
We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse. If you'd like to apply and need adjustments made, you can let us know in your application.
About the role
We are seeking a VP, Account Director to successfully lead key Learning and Development accounts at a global pharma agency by providing sound, innovative, and strategic leadership. This individual will be required to establish and maintain effective senior-level client relationships. The VP, Account Director is responsible for client success and satisfaction, brand planning, strategic and tactical deliverables, and profitability of all assigned brands. The VP, Account Director will also play a significant role in new business activities and initiatives.
At Avalere Health, our Learning & Development discipline partners with pharmaceutical and biotech clients to help their teams build the knowledge, skills, and confidence needed to successfully bring therapies to patients. We work across therapeutic areas including oncology, rare disease, immunology, neuroscience, cardiovascular, and many others.
What makes our L&D team different is that we don't simply create training materials. We combine learning science, instructional design, behavioral change principles, and deep scientific expertise to create learning experiences that actually improve performance in the field.
What you’ll do
- Serve as the senior relationship lead across key accounts, embedding as a true extension of the client team and bring transformative training solutions to life.
- Drive annual account planning and long-term strategic roadmaps focused on modernizing learning.
- Build trust with senior stakeholders across Training, Sales, Medical Affairs, Compliance, and HR.
- Facilitate quarterly business reviews, visioning workshops, and innovation planning sessions.
- Identify whitespace opportunities and lead strategic upsells based on a deep understanding of evolving client needs, industry trends, and future learning needs.
- Oversee pitch and proposal development, pitch strategy, and contract negotiation for new and expanded work.
- Collaborate with internal teams to co-create modern, tech-enabled solutions that set us apart.
- Collaborate closely with solution architects, creative, and learning strategists to develop compelling, integrated offerings.
- Cultivate a “builder” mindset within the team, prototyping new services, piloting AI tools, and unlocking new revenue streams.
- Ensure flawless execution of complex programs across learning modalities, immersive workshops, digital platforms, virtual experiences, simulation, and field enablement.
- Work cross-functionally with project managers, designers, and analytics teams to maintain quality and alignment with client goals.
- Champion client satisfaction, retention, and measurable business outcomes.
Client Leadership & Strategic Partnership
Growth & Innovation
Delivery Oversight
About You
- Must possess a deep and thorough understanding of the pharma/healthcare advertising industry
- Digital marketing acumen and demonstrated experience in leading an integrated agency team in brand planning, budget development, execution, and measurement
- Demonstrated effectiveness in managing multiple clients and account teams
- Demonstrated success at developing valued relationships with senior-level client mana
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