Senior Product Manager

Microsoft 365 Intelligent Conversation and Communications Team   

Are you passionate about transforming the way in which people communicate and connect around the world at work and at home? Are you motivated by the challenges of building real-time communication services at cloud-scale? At Microsoft’s Intelligent Conversation and Communications Cloud (IC3) we power billions of real-time customer conversations across products like Microsoft Teams, Skype, and Dynamics, empowering communication across millions of customers across the whole world 24/7. We are looking for strong Technical Product Managers to drive the strategic investments in runtime services infrastructure. Our IC3 Management Infrastructure team is responsible for the services that enables our customers to configure, customize and manage their Teams experiences to meet their user and business needs and requirements. Our services are involved in every Teams communication action and activity.  

  

As a Technical Program Manager, you will lead the cross-team effort for driving improvements and innovations in these runtime sevices and the building state-of-the art high quality and reliable Cloud Micro Services.  

 
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

Responsibilities

• You will drive business impact across the organization and track success criteria for multiple feature areas. You’ll also identify long-term investment opportunities and engage partners to garner support for those feature areas. 
• You will own and define the roadmap for critical feature areas based on customer engagements, data and in collaboration with partner teams across Microsoft. 
• You will partner with others to collect performance metrics and form hypotheses for complex technical needs in order to improve product development in targeted areas. You’ll also identify features to deprecate, manage customer communities, and build trust with targeted customers. 
• You will partner with engineering teams to prioritize backlogs based on customer and business priorities, align on trade-offs needed and align work against the roadmap. 

Qualifications

Required Qualifications:

• Bachelor's Degree AND experience in product/service/project/program management or software development OR equivalent experience. 

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

 

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.