Sales Development Representative

About OpenSesame

OpenSesame is transforming workforce development with an AI-powered marketplace of 60,000+ skill-building courses and learning pathways. We help organizations build skills and stay compliant through a high-quality content catalog, seamless LMS/LXP integrations, and advanced capabilities like skills-based curation and multilingual content creation.

More than 2,000 companies, including 150+ of the Global 2000, rely on OpenSesame to develop the world’s most productive and admired workforces.

Learn more: www.opensesame.com/about

About the team

The OpenSesame Sales Development team is the outbound growth engine of the company — fueling conversations that help organizations transform learning and development. We collaborate, experiment, and constantly learn from each other in a high-performance, team-oriented environment that blends data, curiosity, and authenticity.

What makes our Sales Development team unique:

• We invest deeply in both professional and personal growth.
• We are lifelong learners, passionate about making work and learning easier for our customers.
• We measure success by the success of our prospects and customers.
• We operate with the mindset of owners — grounded in honesty, integrity, and accountability.
• We do the right thing, even when it’s the hard thing.
• We communicate the value of OpenSesame with clarity and empathy — always with the customer’s success at the center.
• We believe in the power of teamwork — supporting each other through peer coaching, shared insights, and collaborative problem-solving so the entire team gets better together.

About the Role

We’re seeking a driven, curious, and tech-savvy Sales Development Representative to join our growing team. This role is ideal for someone looking to build a long-term career in B2B SaaS sales while being part of a forward-thinking team that uses AI and automation to work smarter, not harder.

As an SDR, you’ll partner closely with Account Executives to design and execute strategic outbound prospecting campaigns that create meaningful, qualified conversations with HR, Learning, and Talent leaders across the globe. You’ll learn how to balance automation with authenticity — using cutting-edge tools like Gong Engage, Qualified, ZoomInfo Co-pilot, LinkedIn Sales Navigator, and ChatGPT Enterprise to drive outbound excellence.

You’ll master the art of personalized, data-informed outreach while leveraging automation to focus on what really matters: connecting with people and helping them solve real business challenges.

Performance Objectives: 

Within 30 Days:

• Complete OpenSesame’s Sales Development onboarding and training program.
• Learn how OpenSesame goes to market and become familiar with our products, industry, and ideal customer profile (ICP).
• Demonstrate mastery of OpenSesame’s core messaging and discovery framework through live call certification or mock calls with manager.”
• Shadow peers and participate in Gong Engage call reviews to learn what world-class conversations sound like.
• Collaborate with your Account Executive to build your strategic account list and understand your territory plan.

Within 60 Days:

• Begin executing account-based outbound strategies that align with Marketing campaigns and AE priorities.
• Use tools like Gong Engage, Qualified, ZoomInfo Co-pilot, and LinkedIn Sales Navigator to research accounts, identify key stakeholders, and personalize outreach.
• Apply AI-assisted workflows to automate research and first-pass messaging — while maintaining genuine personalization in calls and emails.
• Meet or exceed your ramp goals for meetings set and activities completed.

Within 90 Days:

• Consistently meet or exceed daily and weekly activity goals for calls, personalized emails, and meaningful conversations; includes building personalized outreach flows with a multi-channel approach.
• Maintain accurate records of all prospecting activity, contacts, and lead statuses within Salesforce.
• Use Gong analytics to self-assess and improve call performance.
• Collaborate closely with your AE to drive high-quality handoff, resulting in achieving benchmark conversion from meeting to SAL and measurable pipeline creation.
• Provide valuable feedback to Marketing stakeholders on inbound lead quality and campaign messaging.

Within 120 Days:

• Earn your OpenSesame Sales Development Certification by demonstrating mastery of messag