Medical Assistant-Family Care
St. Charles Health SystemAbout the role
Family Care Clinic - Bend, Oregon
Relocation Assistance: *To qualify for the relocation assistance, candidates must have 1+ years of licensed experience. Candidates must not have been employed by St. Charles Health System in the last 6 months. Bonuses are available to external applicants only and are subject to all applicable tax withholdings. *
St. Charles Health System is a leading healthcare provider in Central Oregon, offering a comprehensive range of services to meet the needs of our community. We are committed to providing high-quality, compassionate care to all patients, regardless of their ability to pay. Our values of compassion, excellence, integrity, teamwork, and stewardship guide our work and shape our culture.
With sunny skies and beautiful mountain ranges close by, Central Oregon provides hiking, camping, skiing, rafting, biking, rock climbing, golfing and much more. visitcentraloregon.com
ST. CHARLES HEALTH SYSTEM
JOB DESCRIPTION
TITLE: Medical Assistant
REPORTS TO POSITION: Clinic Supervisor or Manager
DEPARTMENT: St. Charles Health System
DATE LAST REVIEWED: December 2024
OUR VISION: Creating America’s healthiest community, together
OUR MISSION: In the spirit of love and compassion, better health, better care, better value
OUR VALUES: Accountability, Caring and Teamwork
DEPARTMENTAL SUMMARY: The Medical Assistant (MA) position is assimilated throughout St. Charles Health System encompassing practices in three Central Oregon counties and numerous specialties including orthopedic services, family care, internal medicine, obstetrics and gynecology, pediatrics, immediate/urgent care, cardiology, pulmonology, rheumatology, general surgery, cancer care, behavioral health, and sleep medicine. Our MAs collaborate with physicians and non-clinical staff to assure we are providing our community with comprehensive and compassionate health care.
POSITION OVERVIEW: The Medical Assistant will be responsible for daily patient flow for each respective physician for whom they work. Must use triage skills to gather information from which designated staff can make appropriate patient health assessments and to anticipate physician's needs as they relate to the patients' medical care.
This position does not manage any other caregivers.
ESSENTIAL FUNCTIONS AND DUTIES:
Escorts patients to exam rooms and prep for physician assessment.
Records and maintains patient's medical data in patient's medical chart.
Assists physician with answering phone requests from patients and/or other medical professionals and institutions.
Performs a variety of physician-requested ancillary and/or surgical patient procedures. (This excludes the administration of IV medication.)
Maintains equipment, instruments supply inventory levels.
Supports the vision, mission, and values of the organization in all respects.
Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
Provides and maintains a safe environment for caregivers, patients, and guests.
Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies, and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient, and accurate.
May perform additional duties of similar complexity within the organization, as required or assigned.
EDUCATION:
Required: High school diploma or GED.
Preferred: Graduate of an accredited Medical Assistant program.
LICENSURE/CERTIFICATION/REGISTRATION:
Required: Current MA Certification from one of the following: The American Medical Technology Association (AMT), The National Center for Competency Testing (NCCT), The American Assoc
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