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Medical Director

GNC
Mount Dora, United Statespart_timeVerifiedPosted 2 Oct 2025

About the role

RCA's Passion   In 2013, Recovery Centers of America (RCA) announced a goal: Save one million lives from the disease of addiction. We're working fast and hard to fulfill that promise, with over 11 facilities that offer evidence-based inpatient, outpatient, and medication-assisted treatment 24 hours a day, 365 days a year.   We know one size doesn't fit all when it comes to addiction treatment; that's why we tailor our treatment for each patient and offer specialized programs for patients with trauma and multiple recurrences, as well as programs for older adults, first responders, and more.   We believe in the power of local treatment, because families are a huge part of the treatment and recovery process at RCA. Our family program rebuilds, restores, or strengthens family relationships.   Our curriculum, resources, and evidence-based care were created to help patients not just achieve recovery, but maintain it for life. All of our services and treatment are delivered by clinical expertise - that's where you come in.   All of our services and treatment are delivered by clinical expertise - that's where you come in.   As a Medical Director, you'll be a part of our exciting mission of helping millions of people jumpstart their recovery. Your medical expertise will aid in patient recovery, as you support and implement effective techniques while making a difference in the lives of patients, their families, and communities.   If you're looking for a fulfilling, life-changing job, Recovery Centers of America is the right place for you. And you're the right candidate for us!   Position Overview: The Medical Director leads, manages, and supervises the medical team and assures the highest quality of patient care at the lowest cost, including comprehensive evaluations, patient consultations, and medication management (including detox protocols) to an ethnically diverse patient population.   Specific Responsibilities:
  • Maintains and enhances the highest standards of health care delivery to all patients.
  • Ensures that all health care services are provided in the most cost effective and efficient manner
  • Assists in recruiting, hiring, orienting, monitoring, directing, coaching, and evaluating medical staff.
  • Reviews relevant patient complaints and satisfaction surveys and responds as necessary.
  • Provides technical advice to the Executive Director on matters that require medical judgment.
  • Provides and arranges after-hours call coverage in coordination with other medical staff ensuring continuity of patient care.
  • Provider required to be engaged with all utilization management staff and Director regarding feedback, documentation needs as well as appeals and denial timely provider engagement with payers including but not limited to responsiveness to UM Director, site, staff and payer.
  • Oversees, monitors and updates the Facility's medical policies and procedures.
  • Supervises the development, implementation and operation of a quality assurance program as it relates to patient care and participates in quality improvement processes.
  • Provides consultation and peer review for all medical staff at the facility.
  • Assists in the development of data, statistics and performance outcomes and measures, and compliance reporting.
  • Addresses risk management and patient grievances relating to clinical care.
  • Assists the Executive Director in determining the need and arranging for continuing education opportunities for medical personnel.
  • Participates in treatment team meetings.
  • Upholds personal and professional ethics and values, taking into account the values of the organization and respecting the culture, beliefs and abilities of individuals.
  • Must be an effective and articulate communicator.
  • Demonstrates concern for meeting internal and external customers' needs in a manner that provides satisfaction for the customer within the resources that can be made available.
  • Must be able to work in collaboration with other health professionals and leaders from other disciplines.
  • Interacts with others in a way that gives them confidence in one's motives and representations and those of the organization
  • . Is seen as direct and truthful; keeps confidences, promises and commitments.
  • Articulates a vision that inspires others and is able to attract, develop and retain talent.

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GNC

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