Financial Services Student Assistant

Classification Title:

OPS Student - Part Time

Classification Minimum Requirements:

• Currently enrolled student eligible for on-campus employment through student Other Personnel Services (OPS) with a minimum 2.0 GPA
• Able to work part-time, up to 20 hours per week
• Proficiency in Microsoft Office
• Prior customer service experience
• Excellent communication skills
• Ability to follow and maintain procedures
• Comfortable with data-entry and Microsoft Excel
• Detail-oriented with strong organizational skills
• Capable of determining work priorities and ensuring timely task completion
• Able to establish and maintain effective work relationships

Job Description:

The Lastinger Center for Learning is currently seeking a highly motivated and responsible Student Assistant to join our Stipends Processing team. In this role, you will assist with various tasks related to processing stipend payments and contribute to the efficient operation of our Stipends Processing department. The ideal candidate is detail-oriented, able to prioritize tasks, and possesses strong communication and customer service skills.

RESPONSIBILITIES & DUTIES:

• Assist with data management support
• Assist with office support such as printing, mailing, sorting, etc.
• Communicate processes and answer questions via phone and email
• Collaborate within a team environment to address incoming calls, emails, and walk-in inquiries
• Escalate issues to supervisor as needed
• Manage administrative tasks involving Email, Microsoft 365, Google Workspace for Education, and Dropbox for Business.

Expected Salary:

$14.00 hourly

Required Qualifications:

• Currently enrolled student eligible for on-campus employment through student Other Personnel Services (OPS) with a minimum 2.0 GPA
• Able to work part-time, up to 20 hours per week
• Proficiency in Microsoft Office
• Prior customer service experience
• Excellent communication skills
• Ability to follow and maintain procedures
• Comfortable with data-entry and Microsoft Excel
• Detail-oriented with strong organizational skills
• Capable of determining work priorities and ensuring timely task completion
• Able to establish and maintain effective work relationships

Preferred:

• Currently enrolled student eligible for on-campus employment through student Other Personnel Services (OPS) with a minimum 2.0 GPA
• Able to work part-time, up to 20 hours per week
• Proficiency in Microsoft Office
• Prior customer service experience
• Excellent communication skills
• Ability to follow and maintain procedures
• Comfortable with data-entry and Microsoft Excel
• Detail-oriented with strong organizational skills
• Capable of determining work priorities and ensuring timely task completion
• Able to establish and maintain effective work relationships

Special Instructions to Applicants:

In order to be considered, you must upload your cover letter and resume.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

This is a time-limited position. 

Health Assessment Required: No