Registered Nurse RN Clinical Support Analyst I

Primary City/State:

Brush, Colorado

Department Name:

IT Clinical Care-Corp

Work Shift:

Day

Job Category:

Information Technology

Primary Location Salary Range:

$34.07 - $50.93 / hour, based on education & experience

In accordance with State Pay Transparency Rules.

Great options and great opportunities. Banner Health has both the stability that comes with success and the values you can be proud to represent. If you’re looking to leverage your abilities – you belong at Banner Health.  

The Registered Nurse RN Clinical Support Analyst I will be responsible for supporting the clinical operations of the Banner Health Ambulatory and Acute Services team. In this role, you will be responsible for providing informatics expertise and resources for the ambulatory specialty and acute care clinical areas. As a resource, the ideal candidate provides ongoing clinical user support for various clinical teams and committees. In this role, you will support the organization’s vision and direction for computer systems, process design, data management, and related processes.  

 

The Clinical Support Analyst is a liaison between the ambulatory and acute area clinical staff and the central education team, Nursing Informatics, and Clinical Applications Solution IT teams to communicate user needs and optimize the system. As optimization of the electronic health record continues to move forward, clinician support and a mechanism for end-user education and feedback will help ensure success.

The typical schedule for this role is Monday - Friday 8am - 5pm. The primary location for this role will be on-site at East Morgan County Hospital in Brush, CO. There could be instances where you might work earlier or later and even weekends depending on business needs. Prior experience in informatics is preferred.

Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.

POSITION SUMMARY

This position will serve as the subject matter expert for complex clinical workflows as they relate to systems and processes. They will apply nursing standards as they collaborate with IT teams and user groups to develop and deploy best practices. Incorporates critical thinking and knowledge of clinical decision making into the support of software and IT processes. Assist with the clinical consensus group development and implementation of current and future state workflows. Works closely with multidisciplinary teams to develop best practices based their broad understand across clinical venues and user groups. Collaborate to increase efficiencies and promote continuity of care through technology and workflow improvements.    

 
CORE FUNCTIONS
1. Applies nursing standards to perform outcome coordinator functions.  Promotes holistic understanding of the application of technology to improve clinical workflows and patient care.  Provides clinical knowledge to perform high visibility rounding, development of user groups and coaching in complex care delivery settings. Performs user acceptance testing for system enhancements to ensure adoption and improvement of clinical care delivery. Participates in solution evaluation, tracks, monitors, and enhances usage, and implements action plans. Provides visibility and support of clinical applications systems. May coordinate with other appropriate departments regarding downtime.

2. Performs Educator functions.  Influence end-user training through the application of clinical expertise and technical skills.  Contribute to the implementation of communication and education plans in conjunction with clinical educators and leadership for current staff to ensure changes to the electronic health record are implemented. Utilizes data analytics to support needs-based training, based clinical knowledge and patient care experience. 

3. Performs Consultant and Project Coordinator functions. Maintains on-going user communication and support to ensure user competency and obtain information on usage of the system and workflow concerns through established, regularly scheduled rounding. Collaborates with end-users to help define issues and enhancement opportunities withi