Director, Contract Management

At Carrum, we are transforming how we pay for, deliver and experience healthcare. If you are passionate about changing healthcare and want to finally get rid of surprise bills, poor quality, and high prices, while thriving in an entrepreneurial, cutting-edge environment, we would love to connect with you.

In 2014 Carrum reinvented the Centers of Excellence (COE) category in digital health. Today, 95% of the US population lives within 50 miles of a Carrum COE and our providers rank in the top 10% nationally. Our team’s execution has been recognized by the venture community and we’ve raised more than $96M in aggregate from investors like OMERS, Tiger Global Management and Wildcat Ventures. Our impact has been externally proven in a 2021 RAND Corporation study and featured as a Harvard Business School (HBS) case study.

We are seeking a highly skilled and experienced Director, Contract Management to lead the negotiation, review, and lifecycle management of contracts across our healthcare operations. The ideal candidate will bring deep knowledge of the healthcare regulatory environment, strong leadership in implementing technology-driven contract solutions, and hands-on expertise in using artificial intelligence (AI) tools to optimize contract workflows. This role is critical to ensuring legal compliance, operational efficiency, and strategic alignment in all contracting activities.

The salary range for this role is $175,000 - $200,000 depending on geography and level of experience, plus equity and an annual bonus.

You’re excited about this opportunity because you will...

Contract Lifecycle Management

• Oversee the end-to-end contract lifecycle, including drafting, reviewing, negotiating, executing, storing, and monitoring of contracts.
• Help build and maintain contract templates and standard clauses to ensure consistency and legal compliance.

System Implementation & Optimization:

• Lead or support the deployment and ongoing management of a Contract Lifecycle Management (CLM) system.
• Drive adoption, training, and process redesign around CLM technology.

AI & Automation

• Utilize AI-based contract review platforms (e.g., Kira, Lexion, Ironclad AI, etc.) to identify risks, flag anomalies, and accelerate contract review.
• Provide insights and feedback to continuously improve AI model performance and usability in contract review.

Cross-Functional Collaboration:

• Serve as a liaison between Legal, Procurement, Compliance, IT, and business stakeholders.
• Understand business needs and tailor contract terms to align with operational and strategic goals.

Risk Management & Compliance:

• Ensure contracts comply with applicable healthcare laws and regulations (e.g., HIPAA, Anti-Kickback Statute, Stark Law).
• Identify and mitigate contractual risks and escalate significant issues to legal counsel

Performance Metrics & Reporting:

• Track and report on key contract metrics such as turnaround time, renewal dates, compliance rates, and risk profiles
• Recommend and implement process improvements to enhance contract cycle efficiency and governance

We’re excited about you because…

• Bachelor’s degree required; JD or advanced degree in Business, Law, or Healthcare Administration is a plus
• 7+ years of contract management experience, with at least 5 years in the healthcare industry
• Proven experience deploying and managing a contract management system (CLM)
• Demonstrated use of AI tools for contract analysis and familiarity with relevant platforms
• Strong understanding of healthcare compliance, regulatory frameworks, and industry-specific contract types (e.g., provider agreements, BAAs, payer contracts)
• Strong negotiation, drafting, and communication skills
• Strategic thinker with the ability to manage complex, high-stakes agreements
• Proficiency in contract management systems and AI review platforms
• High attention to detail and organizational skills
• Ability to work independently and as part of a cross-functional team
• Adept at balancing legal risk with business objectives
• Experience with CLM tools (e.g., Agiloft, Ironclad, DocuSign CLM, Icertis), AI review platforms (e.g., Kira, Luminance, ThoughtRiver), Google Docs / Slides
• Entrepreneurial and resourceful — As an early member of a startup, we need people who can find creative ways to make a big impact quickly and without much direction
• Experience handling deadlines, keeping many balls in the ai