Manager, Clinical Laboratory Accessioning - RTP #3543

GRAIL is a healthcare company whose mission is to detect cancer early, when it can be cured. GRAIL is focused on alleviating the global burden of cancer by developing pioneering technology to detect and identify multiple deadly cancer types early. The company is using the power of next-generation sequencing, population-scale clinical studies, and state-of-the-art computer science and data science to enhance the scientific understanding of cancer biology, and to develop its multi-cancer early detection blood test. GRAIL is headquartered in Menlo Park, CA with locations in Washington, D.C., North Carolina, and the United Kingdom. GRAIL, LLC is a wholly-owned subsidiary of Illumina, Inc. (NASDAQ:ILMN). For more information, please visit www.grail.com.
GRAIL is seeking a Clinical Laboratory Manager to support our clinical lab operations in RTP. The Manager, Clinical Laboratory Accessioning is responsible for the supervision of personnel and the overall operations of the Accessioning department including, but not limited to, specimen kit receipt process, order processing, sample processing, material return and management of associated documents and records.
The Manager, Clinical Laboratory Accessioning must also act as a liaison between the laboratory staff and key internal stakeholder groups including but not limited to Information Technology, Technical Operations, Bioinformatics, Software and Supply Chain groups. As such, the Manager must exhibit leadership skills such as good judgment, sound analysis and decision making, the ability to remain professional and composed under pressure, effective interpersonal relationships and the ability to optimally communicate across all levels of the laboratory and across departments. The Manager, Clinical Laboratory Accessioning will also be involved with shift scheduling, troubleshooting technical and non-technical problems, coaching and mentoring the laboratory staff, building effective teams, leading projects and meeting project results, and understanding and implementing laboratory goals. Given the wide variety of tasks involved in this position, the Manager must demonstrate the ability to analyze issues and make sound decisions in a timely manner, dedication to helping and motivating employees, the ability to respond to difficult issues quickly, fairly, and ethically, outstanding organizational skills, the ability to respond to change with flexibility and to adapt quickly to evolving circumstances, and excellent communication including utilizing various communication channels (team meetings, one on one etc.), proactively presenting team goals and priorities clearly, openly and objectively, and presenting changes, issues, and challenges in all directions of the organization.

Responsibilities

• Provide day-to-day supervision of laboratory personnel and participate in daily Accessioning work as needed.
• Be responsible for the daily pre-analytical operations of the laboratory including but not limited to scheduling, independently troubleshooting and resolving technical and non-technical high complexity problems.
• Perform administrative duties including but not limited to writing employee performance evaluations and reviewing SOPs, protocols, QC forms, and equipment maintenance forms.
• Coach and mentor Laboratory Associates including but not limited to providing mentorship and constructive feedback and assisting with the development of troubleshooting and judgment.
• Collaborate with the product development and software engineering teams to enhance the LIMS capabilities for accuracy and scale.
• Support and participate in internal and external audits and quality management activities to ensure laboratory compliance with the applicable quality standards and regulatory requirements.
• Follow the laboratory's procedures for pre-analytical specimen handling and processing while participating in the continuous quality-improvement processes
• Collaborate frequently with the analytical lab team to ensure appropriate flow of samples from accessioning into the analytical lab
• Implement the laboratory's quality control policies and work with the Laboratory Supervisor, the Technical Supervisor on the laboratory’s quality control and quality assurance procedures, technical and non-technical troubleshooting and improvement procedures, and training and education programs
• Ensure accurate documentation of quality control activities and maintenance are performed
• Identify problems that may adversely affect accurate and efficient sample processing and either correcting the problems or immediately advising the analytical laboratory supervisor or manager
• Lead projects pertaining to specimen stability, validation protocols, new products, new clinical studies, and other process improvements
• Manage individual performance and employee performance, and de