Executive Director, CNS Sales, AAD & LTC
Otsuka Pharmaceutical CompaniesAbout the role
Title: Executive Director, CNS Sales AAD & LTC
Reports to: Vice President, CNS Sales Strategy
Job Summary
The Executive Director, CNS Sales AAD & LTC is responsible for leading the commercial strategy and execution for the AAD (Agitation Associated with Dementia due to Alzheimer's Disease) sales team. This role oversees a national field team, including Long-Term Care (LTC) Directors and Sr. Business Directors, ensuring a cohesive and high-impact approach to customer engagement across key healthcare ecosystems.
As a key member of the CNS Sales leadership team, this individual will develop and implement sales strategies, drive revenue growth, and collaborate cross-functionally to enhance market penetration and ensure strong commercial execution.
Key Responsibilities
Strategic Leadership & Sales Execution
- Lead the AAD sales team, including LTC Directors, ensuring national sales performance meets or exceeds goals.
- Develop and execute a strategic sales plan aligned with Otsuka’s broader CNS business objectives.
- Drive a customer-centric approach focused on delivering value to HCPs, LTC organizations, and healthcare systems.
- Partner with cross-functional teams (Medical, Market Access, Patient Access) to optimize field engagement and customer impact.
- Ensure alignment between AAD field teams and LTC Directors to enhance coordination in customer interactions and account management.
Team Development & Performance Management
- Recruit, develop, and retain top sales talent, fostering a culture of high performance and accountability.
- Provide coaching and leadership to drive execution excellence among regional and national field teams.
- Set clear performance objectives and metrics, ensuring accountability for individual and team goals.
- Foster ongoing development opportunities for team members.
- Lead incentive and motivation strategies to drive engagement and sales success.
Market Strategy & Business Insights
- Analyze sales trends, market conditions, and competitive intelligence to inform strategy.
- Partner with Brand and Marketing teams to ensure field alignment with commercial campaigns.
- Utilize data analytics to drive targeting, segmentation, and resource allocation for optimized sales impact.
- Lead forecasting efforts for AAD, ensuring accuracy in demand planning and sales projections.
Cross-Functional Collaboration & Stakeholder Engagement
- Work closely with Market Access and Pricing & Contracting to ensure effective pull-through
- Partner with Medical Affairs and HEOR to equip field teams with evidence-based selling tools.
- Engage with key national and regional stakeholders, including LTC organizations, health systems, to improve access and adoption of AAD.
- Collaborate with Marketing and Customer Engagement Operations (CEOps), specifically Business Analysis and Field Force Effectiveness, to enhance field deployment strategies, optimize resource allocation, and improve sales team effectiveness.
- Ensure close collaboration with Leadership, providing regular updates on progress and opportunities
Compliance & Operational Excellence
- Ensure sales execution adheres to Otsuka’s compliance policies, regulatory guidelines, and industry best practices.
- Implement operational efficiencies and best practices to optimize sales team effectiveness.
- Establish and track KPIs and performance metrics, ensuring accountability and continuous improvement.
Qualifications
- Bachelor’s degree required; MBA or advanced degree preferred.
- 15+ years of experience in the pharmaceutical or biotech industry, with a strong track record in sales leadership.
- Experience in CNS, Psychiatry, Neurology, markets strongly preferred.
- Proven expertise in the Long-Term Care (LTC) market is required, including a deep understanding of LTC provider dynamics, reimbursement models, and institutional sales strategies.
- Proven success in leading national sales teams and driving revenue growth in a complex healthcare environment.
- Strong cross-functional collaboration skills, including experience working with Market Access, Medical Affairs, and Marketing.
- Exceptional leadership, coaching, and change management abilities.
- Ability to develop and execute national sales strategies while managing field execution at the regional level.
Competencies
Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
Strategic Thinking & Problem Solving - Ma
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