Station Manager - Dallas/Fort Worth International Airport

Contour is a long-established aviation services company with diverse capabilities including scheduled airline operations, Part 91/135 aircraft management, on- demand charter, an aircraft sales division, three Fixed-Base Operations, a FAR Part 145/EASA certified aircraft maintenance facility providing airframe maintenance, avionics installations/repairs, and component overhaul services, and a FAR 141 pilot and maintenance training operation. Our fleet of approximately 30 aircraft operate almost 20,000 flight segments annually and the company is now ranked as one of the ten largest Part 135 operators in the country.

Contour Airlines offers

• Competitive salary
• Paid time off including vacation and sick leave
• Health, vision, and dental coverage as well as short-term/long-term disability and voluntary life insurance policies.
• Participation in our 401(k) savings plan with a Company match up to 6%.

At Contour, our core values are at the heart of everything that we do and every decision we make. Constant throughout all our lines of business is a commitment to integrity and safety. Our team members consistently display an attitude of excellence and the ability to think like a customer. We recognize that there is strength in unity and work together as a team to accomplish our ambitious goals.

Contour is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.

Contour Airlines understands that some applicants may need reasonable accommodations. Please contact the Human Resources Department at hr@flycontour.com to discuss any specific needs that you may have.

Contour's rapid growth has created exciting employment opportunities. We invite you to become part of the family.

Summary of Essential Duties

• Interact directly with our customers, ground handling staff, and management.
• Serve as a knowledgeable ticket counter, gate, baggage, and ramp-handling support person.
• Responsible for marshaling aircraft, servicing aircraft, assisting with aircraft pushback, towing, and deicing.
• Greet and assist all customers in a prompt, friendly and courteous manner. Assist with resolve customer concerns as needed.
• Provide check-in assistance, ticketing changes, re-booking of itineraries and special service requests for passengers.
• Checking, accepting, loading, and unloading of passenger baggage.
• Boarding/deplaning flights, escorting passengers to and from aircraft as needed, assisting passengers with special needs, and monitoring customer safety during this process.
• Provide accurate gate, flight arrival and departure information, as well as answer general inquires.
• Assist unaccompanied minors.
• Maintain thorough knowledge of policies and processes pertaining to unaccompanied minors, law enforcement officers, hazardous materials, and other regulatory requirements.
• Provide clear and accurate communication to passengers, agents, flight crews and vendors.
• Responsible for always maintaining the safety and security of the ramp.
• Observe safe ground-handling procedures and maintenance of ground service equipment, including the performance of equipment checks.
• Comply with all safety procedures