Product Manager, Wireless Solution Architect -8858

Extreme Networks Named to Computerworld’s 2023 List of Best Places to Work in IT!Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before and with double digit growth year over year, no provider is better positioned to deliver better outcomes on scale, than Extreme.We believe in “walking the walk” of our strong core values which enable us to successfully advance together. Diversity and Inclusion is a vital part of our values and beliefs, and we’re proud to foster an environment where every Extreme employee can thrive. Come become part of something big with us! We are a global leader, with hubs in North America, South America, Asia Pacific, Europe, and the Middle East.
Product Manager, Wireless Solution Architect  There has never been a better time to join Extreme! After six acquisitions to extend our portfolio and go-to market strategy, we have seen enormous opportunity and growth globally. We are a Technology Leader in the Gartner Magic Quadrant, and we adamantly promote an internal culture that truly embraces diversity, inclusion, and equality in the workplace. With Diversity and Inclusion as part of our core values and beliefs, we’re proud to foster an environment where every Extreme employee can thrive because of their differences, not despite them. 

We are looking for a hands-on, detail-oriented, collaborative, enthusiastic and innovative Product Manager to join the Solution Architect team. In this role, you will join a team of hands-on technical experts for our cloud-enabled Wi-Fi solutions, rapidly gaining know-how of our hardware portfolio and software capabilities, and proactively sharing that knowledge with the field, support organization, and documentation teams. You will provide your insight, ideas, and feedback to product management to further refine and improve the products and integration with the rest of our product portfolio.  As part of the Solution Architects team, you will join a team of fellow hands-on product experts that are determined to be the first adopter for every new product and feature produced for the Extreme portfolio of cloud-managed products, with aim to share the expertise gained from that process with internal stakeholders - to drive better documentation, training, and marketing efforts. We also provide a technical bridge between the field and the product organization to understand, filter, and refine feedback, issues and feature requests that come from our customers.  Key Responsibilities include but not limited to:  ·         Become a leading technical expert on Extreme Networks Wi-Fi and cloud networking offerings, providing an advocacy and advisory role between the technical field personnel and product management.·         Align with product management to proactively deploy, test, and document Wi-Fi hardware, scenarios, and features before release. ·         Build and maintain demo testbeds to support this new feature testing and deliver demonstrations to internal stakeholders.·          Develop in-depth understanding of Extreme Networks enterprise cloud networking portfolio and provide insight where more in depth correlation and visibility is needed between different product portfolios.·         Deliver video and webinar-based product demonstrations, written deployment guidance and solutions, answer technical questions and develop and maintain competitive analysis of cloud-enabled Wi-Fi solutions to help product management to better define and develop our differentiation.  Experience  Your background should include:  ·         Over 3 years of experience as Product Manager, Sales Engineer, or Technical Marketing Engineer.·         Detailed understanding and experience with 802.11-based wireless networking, Bluetooth/BLE, VLANs and Ethernet Switching, interplay of wireless with NAC and RADIUS-based solutions, and cloud networking. Experience with API scripting a plus.·         A strong understanding of user experience with expertise to engage in the discussions and weigh in when the team needs inputs to evaluate trade-offs  ·         The ability to focus on the technical underpinnings of a product, with the ability to zoom out to comprehend the user experience and how customers will consume the product translate technology features into customer experience     ·         A strong analytical skillset to influence product strategy and product roadmaps through knowledge of the product, the competitive landscape, and customer needs·         Experience enabling or engaging with enterprise sales teams, channel partners and Customers  ·         Demonstrated ability to work autonomously in a remote role with distributed teams ·         Experience includes cross collaboration across teams to deliver products and services ·         Excellent written and spoken communica