Jobs and Careers
LU
Product Operations Manager - US (Remote)
Luxury PresenceUnited States, United StatesRemotefull_timeVerifiedPosted 16 Oct 2025
About the role
Luxury Presence is the leading digital platform revolutionizing the real estate industry for agents, teams, and brokerages. Our award-winning websites, cutting-edge marketing solutions, and AI-powered mobile platform empower real estate professionals to grow their business, operate more efficiently, and deliver exceptional service to their clients. Trusted by over 80,000 real estate professionals, including 31 of the nation’s 100 top-performing agents as published in the Wall Street Journal, Luxury Presence continues to set the standard for innovation and excellence in real estate technology.
Location: Remote (remote-first, US)Reports to: Chief of StaffPartners closely with: Chief Product Officer, Product Intelligence team, PMs, Design, Research, Marketing, CS, Enablement
About UsWe’re a high-velocity, remote-first startup driven by an AI-powered future. We believe the best products don’t just ship — they evolve continuously, powered by insight, feedback, and automation. If building systems, processes, and operations that scale is your jam — come help us level up our product engine.
What You’ll OwnOver your first 6–12 months, you’ll be the go-to driver of product operations, with a focus on making research, insight, and tooling frictionless. Key responsibilities:
• Streamline the user research pipeline. Audit current workflows, remove bottlenecks, design scalable ops (recruiting participants, research scheduling, synthesis, insight distribution).• Be the tooling architect. Own requirements, evaluation, and rollout of tools like Pendo, Mixpanel, Dovetail, or alternatives. Ensure the right mix of tooling across usage, experimentation, user feedback, and research.• Define the “what and why” for the Product Intelligence roadmap. Act as the bridge between analytics, product, and ops — prioritize features, translate stakeholder needs, and champion impact.• Process & systems design for cross-functional velocity. Build frameworks and operations that reduce friction between Product, Marketing, CS, Design, etc. Ensure launches are smoother, feedback loops are tight, responsibilities are clear.• Hands-on execution & prototyping. Use AI tools, automation, scripts, dashboards, etc., to prototype new processes or tooling. You should be comfortable rolling up your sleeves.• Change champion. Evangelize new tooling and processes, drive adoption, document best practices, and coach teams on new workflows and methodologies.• Measure & iterate. Define metrics for ops effectiveness (e.g. time-to-insight, launch quality, research throughput) and continuously iterate your systems.
Who You AreWe’re looking for someone who’s done Product Ops before — not just theory.
Must-haves:• 2+ years in Product Operations, 5+ years professional experience in related roles• You’ve applied AI/automation to research ops, process workflows, or tooling• Demonstrated experience launching and scaling research operations in a dynamic environment• Deep familiarity with (or ability to quickly master) modern product + research tools (Pendo, Mixpanel, Dovetail, FullStory, Looker, etc.)• Strong data fluency — comfortable interpreting metrics, defining KPIs, writing queries or specs• Excellent communication, stakeholder management, and influence skills• A bias toward action — you’ll prototype, ship, iterate• Experience working remotely and asynchronously
What You’ll Gain• Autonomy and ownership in shaping core systems at the heart of our R&D practices• Direct visibility and impact — every process you build moves the needle• Collaboration with senior leadership (CoS, CPO)• Opportunities to grow into a leadership role or own a team in the future• A mission-driven culture that values experimentation, speed, and high standardsJoin us in shaping the future of real estate
The real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground. As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages.
We’re a team of agile and tenacious innovators working collaboratively to drive the industry forward. Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile
Location: Remote (remote-first, US)Reports to: Chief of StaffPartners closely with: Chief Product Officer, Product Intelligence team, PMs, Design, Research, Marketing, CS, Enablement
About UsWe’re a high-velocity, remote-first startup driven by an AI-powered future. We believe the best products don’t just ship — they evolve continuously, powered by insight, feedback, and automation. If building systems, processes, and operations that scale is your jam — come help us level up our product engine.
What You’ll OwnOver your first 6–12 months, you’ll be the go-to driver of product operations, with a focus on making research, insight, and tooling frictionless. Key responsibilities:
• Streamline the user research pipeline. Audit current workflows, remove bottlenecks, design scalable ops (recruiting participants, research scheduling, synthesis, insight distribution).• Be the tooling architect. Own requirements, evaluation, and rollout of tools like Pendo, Mixpanel, Dovetail, or alternatives. Ensure the right mix of tooling across usage, experimentation, user feedback, and research.• Define the “what and why” for the Product Intelligence roadmap. Act as the bridge between analytics, product, and ops — prioritize features, translate stakeholder needs, and champion impact.• Process & systems design for cross-functional velocity. Build frameworks and operations that reduce friction between Product, Marketing, CS, Design, etc. Ensure launches are smoother, feedback loops are tight, responsibilities are clear.• Hands-on execution & prototyping. Use AI tools, automation, scripts, dashboards, etc., to prototype new processes or tooling. You should be comfortable rolling up your sleeves.• Change champion. Evangelize new tooling and processes, drive adoption, document best practices, and coach teams on new workflows and methodologies.• Measure & iterate. Define metrics for ops effectiveness (e.g. time-to-insight, launch quality, research throughput) and continuously iterate your systems.
Who You AreWe’re looking for someone who’s done Product Ops before — not just theory.
Must-haves:• 2+ years in Product Operations, 5+ years professional experience in related roles• You’ve applied AI/automation to research ops, process workflows, or tooling• Demonstrated experience launching and scaling research operations in a dynamic environment• Deep familiarity with (or ability to quickly master) modern product + research tools (Pendo, Mixpanel, Dovetail, FullStory, Looker, etc.)• Strong data fluency — comfortable interpreting metrics, defining KPIs, writing queries or specs• Excellent communication, stakeholder management, and influence skills• A bias toward action — you’ll prototype, ship, iterate• Experience working remotely and asynchronously
What You’ll Gain• Autonomy and ownership in shaping core systems at the heart of our R&D practices• Direct visibility and impact — every process you build moves the needle• Collaboration with senior leadership (CoS, CPO)• Opportunities to grow into a leadership role or own a team in the future• A mission-driven culture that values experimentation, speed, and high standardsJoin us in shaping the future of real estate
The real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground. As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages.
We’re a team of agile and tenacious innovators working collaboratively to drive the industry forward. Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s