Senior ERP (Workday) Applications Engineer - Extend & Platform

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Provides guidance and expertise with minimal supervision from the Manager ERP IT, the ERP Systems Application Engineer Senior works with a team of ERP Applications Analysts and Systems Applications Engineers to lead execution of and perform a variety of IT tasks. The tasks include partnering with end-users on system related projects, producing technical specifications, producing high quality computer programming code, advanced configuration, developing integrations, extractions, managing conversions, conducting meetings, adhering to IT system change management processes, batch processes, completing system and volume tests, troubleshooting/supporting existing production systems, leading and/or participating in system upgrades, and leading and/or participating in new installations. Takes initiative to handle tasks independently. May also provide oversight of team members’ work on specific projects as determined by the Manager ERP IT. In addition to working on BILH mission-critical enterprise and departmental systems, projects/installations may encompass work on initiatives with vendors, external partners, and affiliates. This individual will provide mentorship to analysts, engineers, and other team members through transfer of knowledge. Additionally, as a senior engineer the ability to partner with other senior level leaders and provide recommendations, supported by experience, that include practical identification of impacts.

Job Description:

Job Responsibilities:

1. Provide direction and leadership to Develop, test, document, high quality computer programming code and solutions that are accurate, maintainable, efficient, to deliver assigned work, within appropriate timeframes.

2. Provide guidance, support to lead collaboration with the user community, analysts, and vendors to develop functional business and IT requirements that adhere to standard IT Project Methodology and security guidelines. Provide technical design recommendations.

Produces technical specifications, data conversion, and/or mapping criteria as determined for assigned projects from which programs will be written. Responsible to ensure timely and accurate documentation is developed and maintained. May include cross-team coordination and cooperation across the organization.

3. Utilizes computer programming skills, and mentor other team members,  in the development and support of high quality code within established coding standards. Develops and maintains associated technical documentation. Conducts unit, integrated, mapped record, load, integrated, regression, and user acceptance testing. Must participate in the development and execution of test plans.

4. Provides user support during the implementation of new systems. Possesses full knowledge of system design, coding, testing, debugging, and documentation. Proactively communicates with stakeholders vertically and horizontally across the enterprise with a focus on resolving issues. 

5. Supports assigned production environments: troubleshoots technical application issues, documents and manages incoming requests whether handled internally within BILH or with a vendor.

6. Understands the interdependencies and internal workings of assigned systems. Also, provides back-up support for other team members as needed.

7. Investigates system issues, identifying root causes, and making necessary changes to resolve problems

8. Participates in on-call (rotating) coverage.  Provides additional support to junior level team members when critical issues and service interruption occurs. 

9. Provides training and mentoring to other team members. Demonstrate sound judgment in escalating issues and providing ongoing communication.

10. Contributes to and /or produces and maintains project plans. (Project assignments are usually large and complex.)  Facilitates activities to insure that project milestones and deadlines are met. Manages and tracks to milestone schedules and deliverables. Reports on status of projects.

11. Participates in ongoing system, technical, and industry related classes and seminars. Adhere to the BILH IT PMO’s defined project management methodology, tools and templates and apply them to assigned projects

Required Qualifications:

1. A Bachelor’s degree, preferably in computer science or business, or equivalent training and applied experience. 

2. 5-10 years of progressively-responsible experience performing design, analysis, development, implementation, integration and maintenance on a variety of developmen