Network Maintenance Technician

Company Overview

Circet USA is the leading provider of Network Services in North America, and we're looking for talented professionals to join our team. We specialize in engineering and construction services delivering comprehensive solutions across Inside Plant, Outside Plant, and Wireless networks to meet the evolving infrastructure needs of our customers.

With nearly 50 years of industry experience, we work with major telecom service providers, MSOs, cloud service providers, and utilities. At Circet USA, you'll have the opportunity to make an impact by helping to create customized solutions that address our clients' unique challenges. If you’re passionate about innovation and thrive in a dynamic environment, we’d love to hear from you.

 

Circet USA’s benefits package includes the following:

• Medical, Dental, and Vision insurance
• Digital Health & Wellness Support
• Critical Illness, Accident, & Hospital Insurance
• Short-term & Long-term disability 
• Group term & Voluntary life insurance
• Flexible Spending and Health Savings Accounts 
• Paid Time Off & 401K
• Company Discount Website

Job Summary and Responsibilities

Summary:

 

The Network Maintenance Technician should be comfortable working in a mission critical environment. This position is responsible for reliable operations on a Telcom network maintaining Service Level Agreements, customer service requests, and responding to abnormal conditions or equipment status alarms. Regular duties will include basic preventive maintenance tasks. The technician is required to execute MOPs and other duties as assigned. They must be a self-starter and demonstrate excellent interpersonal and communication skills and have the ability to communicate verbally and in writing as required for customer interactions.

 

ESSENTIAL DUTIES & RESPONSIBILITIES include the following; other duties may be assigned:

 

• Solving problems using analytical, technical, and organizational abilities
• Understanding and documenting network infrastructure

•  Responding to network/facilities-based alerts and problems 

Qualifications

QUALIFICATION REQUIREMENTS

 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

EDUCATION and/or EXPERIENCE and REQUIREMENTS

 

• Experience working in a POP, CO. or Hut (replacing/installing packs, meeting customer security requirements, running and lacing cables) 4 years of experience preferred.
• Experience with DC maintenance (battery routines, fuse replacement)
• Associate or bachelor’s degree in a related field
• Self-motivated learner
• Proven high network technical aptitude.
• Ability to set priorities and handle multiple tasks simultaneously.
• Ability to work diligently and independently.
• Ability to communicate intelligently and effectively with co-workers, management, and contractors.
• Equipment experience includes Cisco 1100, Ciena, Nokia 7360, Edge Core P2/EMUX or equivalent preferred.
• Experienced in Sonet and Broadband technologies, including ROADM and Ethernet (layer 1, layer 2, layer 3 OSI),
• Ability to learn quickly and address issues as they arise during normal working hours or when on call
• Strong computing and documentation skills
• A professional appearance

 

 

PHYSICAL DEMANDS

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

 

While performing the duties of this position, the employee is regularly required to talk and hear.  The employee frequently is required to sit, use hands to finger, handle or feel objects, tools or controls and reach with hands and arms.  The employee is occasionally required to lift loads up to 20lbs, climb ladders, stand, walk, stoop, kneel, crouch or crawl.

 

Specific vision abilities required by this position include close vision, color vision, peripheral vision and the ability to adjust focus.

 

WORK ENVIRONMENT

 

The work environment characteristics described here are representative of those an employee encounters wh