RN-Outpatient Behavioral Health-FT 730A-4P

The Broadlawns Medical Center campus includes an acute care hospital, primary and specialty care clinics, urgent care and emergency services, lab, radiology, dentistry, inpatient and outpatient mental health, crisis team, and community-based behavioral support services. Broadlawns accepts all forms of insurance and its approach to healthcare and quality outcomes earned a Level 3 rating from the National Committee for Quality Assurance, the highest achievable status for a medical delivery model.

We are a safety net hospital and our Patients are our North Star! With a dedicated staff of over 160 physicians and 1,600 employees, Broadlawns Medical Center ensures that our community has access to high quality healthcare that is coordinated, compassionate and cost-effective. We provide our employees a top-rated benefits package, supportive work culture, and more! 

Outpatient Clinic Nurse - FT Days

Reports to the Director Psychiatric Medicine and Addiction Medicine or designee and provides clinic support, and telephonic nursing support for the Psychiatric Outpatient Services. The Nurse functions with autonomy in clinical nursing practice within the guidelines established by the Iowa Board of Nursing and Broadlawns Medical Center. The Behavioral Health Clinic Nurse is responsible for assisting physicians and other healthcare providers to provide timely patient visits, communications. and the processing of outpatient medication refill requests. The Clinic Nurse will assist providers in communicating laboratory and other test results to patients. The Nurse provides case management and education sessions in the Partial Hospital programs. or direct care to patients in the Injection clinic. The Nurse documents and maintains records in accordance with standards within the scope of nursing practice. 

ROLES & RESPONSIBILITIES

Primarily responsible for oversight of the Injection Clinic including administration of long-acting antipsychotic and MAT treatment medications in a busy setting.  Works collaboratively with physicians and other members of the healthcare team to provide patient care services in an accurate, timely, and consistent manner. Acts in a professional manner, reflecting the mission of the medical center and compliant with policies, procedures, regulatory agencies and professional requirements. Performs assessment data collection and documents subjective data (chief complaint and allergies) and objective data (vital signs and weight). Reviews and documents basic health history information for patients. Addresses phone calls from patients and other appropriate individuals related to medications including potential side effects or adverse reactions. Recognizes potentially dangerous symptoms of patients that require immediate referral to the physician or emergency services. At the direction of the physician. provides patient notification and education regarding results of various laboratory and other test results and documents actions in the medical record. Receives and processes medication refill requests following established policies and protocols. Handles requests in an accurate, timely and thorough manner. Exercises good judgment in the identification of potential problems such as medication side effects. adverse interactions, non-compliance with the medical plan of care and repeated failure to keep scheduled appointments. Provides and reinforces education needed for patient adherence to the treatment plan, including managing medication, symptoms and/or test result information. Pre-authorizes care for provider services. Provides short term case management for patients seen in various PMAM programs. Documents communication and information accurately, and forwards telephone calls and/or messages to the correct person(s). Demonstrates awareness and sensitivity to clients'/significant others· rights and needs. Attends meetings and in-service programs as appropriate. Participates actively on committees as assigned. Performs other duties as assigned by supervisor/designee.

PERFORMANCE STADARDS

Demonstrates superior service excellence in all interactions Demonstrates effective communication methods and skills, using lines of authority appropriately. Demonstrates self-responsibility and accountability for his/her professional practice. Demonstrates self-directed learning skills and abilities as well as participates in continuing education to further his/her own professional development. Practices patient education interventions within the Broadlawns Medical Center sanctioned parameters including goals. methodologies and adult-learning concepts and techniques. Maintains skills, knowledge and abilities concerning current innovations in diagnostic testing and pharmacology. Demonstrates awareness and application of all policies and procedures. Completes all annual mandatory education training within defined time frame