Technician, Field Service (Seattle, WA)

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works in the field, based out of the Seattle Washington area, in the Electrophysiology division. In Abbott’s Electrophysiology (EP) business, we’re advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives.

Note: Candidates need to be based in the Seattle, Washington region.

As the Field Service Technician, under the supervision of the Field Service Manager, you will be responsible for installation, maintenance, servicing, and testing of high quality medical device systems and system components. Up to 80% domestic travel is required for this role.you’ll be responsible for installation, maintenance, servicing, and testing of high quality medical device systems and system components. Up to 80% domestic travel is required for this role.

What You’ll Work On

• Primary responsibility is to perform proper system installation, conduct system hardware and/or software upgrades, handle service repair calls, and complete regularly scheduled preventive maintenance service on medical systems.
• Provide complete and accurate service records for submittal to Quality Management System.
• Efficiently manage work related travel and relevant communication based on weekly schedule set forth by Field Service Manager.
• Provide accurate and regular business expense reports, adhering to Company policy
• Support all Company initiatives as identified by management and in support of Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements.
• Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, company policies, operating procedures, processes, and task assignments.
• Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
• Performs other related duties and responsibilities, on occasion, as assigned.

Required Qualifications

• BSc in Biomedical Engineering, or other relative subject
• Ability to travel Nationally
• Ability to drive
• Ability to lift 70 pounds
• Exceptional troubleshooting ability
• Mechanical assembly, able to work with tools
• Works well independently
• Ability to interface with multiple groups in the organization to resolve service issues
• Ability to work in a highly matrixed and geographically diverse business environment
• Ability to work within a team and as an individual contributor in a fast-paced, changing environment
• Ability to leverage and/or engage others to accomplish projects
• Multitasks, prioritizes and meets deadlines in timely manner
• Ability to maintain regular and predictable attendance
• Occasional overtime is a requirement of this position

Preferred Qualificat