Community Manager [Multi-Site]
ACC Management Group, IncAbout the role
Description
Community Manager (Multi-Site)
Location: Oshkosh, Omro, Winneconne, and Wrightstown, WI
Position Type: Full-Time
Competitive Salary + Bonus Potential + Company Perks
Ready to Take Your Property Management Career to the Next Level?
We’re looking for a dynamic Community Manager to oversee multiple residential communities and lead our on-site teams with energy, expertise, and a passion for resident satisfaction. If you're a proven leader who thrives on juggling priorities, building strong teams, and keeping communities running smoothly, we want to hear from you!
What You'll Do:
As a Community Manager, you’ll be the strategic and operational driver across several townhome and apartment communities. You’ll wear many hats — coach, problem-solver, financial steward, and customer service champion — ensuring each property operates at its highest potential.
What You Bring:
- Property management experience (multi-site or large site preferred)
- Strong leadership and team-building skills
- Proficiency with property management software (e.g., Yardi, OneSite)
- Budgeting, forecasting, and rent collection experience
- Experience in Affordable Housing (preferred)
- Valid driver’s license and reliable transportation (travel between sites required)
What We Offer:
- Competitive base salary + performance-based bonuses
- Mileage reimbursement
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Opportunities for advancement in a growing property portfolio
- A collaborative, fast-paced environment where your leadership makes a real impact
Step into a role where no two days are the same — and your leadership truly matters.
If you're ready to manage, motivate, and make a difference, we’d love to connect!
ACC offers competitive pay, benefits (medical, dental, vision, STD/LTD/Life), 401K, paid time off, & bonus opportunities!
Essential Duties
- Ensure complexes and vacancies are ready for showings and move-in dates.
- Effectively communicate property features and amenities to all prospects.
- Answer questions to all prospects and potential applicants in a timely manner.
- Conduct showings of vacant units to all interested prospects.
- Greet all walk-in traffic during open office hours and attend to all needs, questions, or complaints.
- Address resident concerns and all maintenance requests in a timely manner.
- Process all paperwork in accordance with company policies and Fair Housing requirements for new applicants, recertifications, and renewals.
- Generate, distribute, and monitor renewal notices and follow up accordingly.
- Coordinate and process all lease paperwork for all move in and move outs.
- Collect payment of rent according to company procedures and policies.
- Handle and process all delinquency matters and reporting as need be.
- Maintain strong resident relations while continuing to enact company and community policies.
- Lead all resident relations matters or concerns that are presented in a timely manner.
- Maintain relationships with all vendors, suppliers, and professionals servicing the company and/or property.
- Record and document all resident correspondence as appropriate.
- Report and document all accident and emergency situations in a timely manner.
- Maintain all resident files and any confidential information in a secured area in compliance with company policies and the fair housing law.
- Maintain all maintenance files and binders, accounting records, budget and marketing binders in a safe and secured area.
- Oversee and supervise all maintenance activity of employees and independent contractors.
- Manage all on-site property employees with providing proper training, guidance, and coaching.
- Make recommendations and assist with marketing efforts to ensure effective and creative strategy implementation.
- Understand, maintain, and stay up to date on assigned property(s) description and classification.
- Maintain a current working knowledge and adhere to the fair housing laws, its policies and practices, in accordance with ACC Management Group policies and procedures.
- Coordinate, plan, and review with the Regional Manager the next years budget allowance for approval.
- Coordinate bank deposits as needed.
- Complete all assigned reports and/or projects to the Regional Manager by the required
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