APPLICATION INSTRUCTIONS:

• CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.

• CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.

• If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.

Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.

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POSITION SPECIFICS​

The Smeal College of Business seeks a dynamic and experienced individual to support the strategic direction of undergraduate recruitment and admissions, with a strong emphasis on engaging both  represented and underrepresented student populations.  This role is essential to enhancing the college’s recruitment, admissions, and student support operations through direct engagement, program coordination, and continuous process improvement.   

Key responsibilities:

• Advise prospective students and families on admissions, enrollment, and university services.

• Provide general guidance and refer students to appropriate academic or support offices.

• Support students through application, evaluation, visit scheduling, and transfer credit processes.

• Resolve complex student inquiries and coordinate with other offices as needed.

• Lead and present at recruitment events (e.g., Spend A Summer Day, Admitted Student Events, Open Houses, prospective student sessions).

• Plan and coordinate logistics for admissions events and outreach programs.

• Manage the “second-year entry” process and related university-wide outreach.

• Develop and deliver targeted outreach initiatives for diverse student populations in conjunction with the Smeal Office of Diversity Enhancement Programs.

• Create and edit recruitment communications and educational materials.

• Coordinate and support college-level recruitment and enrollment programs.

• Track, analyze, and report on enrollment and recruitment data.

• Collaborate with university partners to ensure consistent messaging and student support.

• Manage application follow-up and develop communication strategies for prospective students.

• May supervise staff, including hiring, training, and performance management.

Successful candidate will have:

• 3+ years of relevant experience in admissions, enrollment services, student affairs, education, higher education, or communications strongly preferred.

• Excellent communication, presentation, and interpersonal skills.

• Ability to work independently and collaboratively in a fast-paced environment.

• Strong organizational and analytical skills, with att