Senior Manager, Corporate Reputation

Do you want to work with an agency team and clients who are ahead of the curve? Do you have experience creating powerful campaigns and programs to create positive change that matter?

Golin is hiring an experienced Senior Manager with strong corporate reputation expertise across internal and external communication audiences and channels. We are looking for a dynamic and driven account leader to lead day-to-day work, operations, and corporate communications counsel for a roster of historic and iconic global brands. The ideal candidate is enthusiastic about the work and leading team members, committed to diversity, equity, and inclusion (DEI), a trusted and confident client relationship leader, and a collaborative partner.  

What You’ll Do:

• Support day-to-day account management of corporate clients, ensuring integrated teams (traditional media, social media, employee communications, analytics) provide a high standard of client service
• Maintain a big-picture strategic view of client business and help to develop programs that support client business goals
• Help to lead account planning, reporting, budgets, resource management and client satisfaction/feedback
• Develop integrated communication strategies and tactics
• Provide outstanding client counsel to all client levels on a regular basis, thriving in a hands-on, collaborative environment
• Manage expectations against results, troubleshoot and be proactive in identifying challenges and opportunities, and ensure flawless execution of day-to-day client activities
• Write, review and edit client deliverables
• Provide inspirational leadership to team members by helping to develop their skills and expertise through coaching
• Manage team members’ time against client work scope and budget
• Responsible to oversee billability and client profitability 

What You Have:

• Bachelors degree in marketing, communications or related field with 7 years’ experience. Must have worked in an agency in a client-facing role and welcome in-house corporate communications background  
• Experience in financial services and tech a plus
• Passion for client service and an ability to juggle multiple projects and changing priorities
• Proven ability to lead an integrated team and drive development of integrated ideas/business solutions
• Background developing and executing corporate reputation programs, including corporate positioning, internal communications, business media relations and executive communications
• Ability to partner with team to execute and measure multifaceted campaigns and day-to-day communications initiatives
• A strong understanding of traditional media, and ability to integrate campaign strategies and tactics across earned, owned and paid media
• Demonstrated expertise in employee communications and engagement, employer brand/workplace reputation, organizational transformation, corporate culture, DEI and others
• Knowledge and interest around workforce and employee engagement trends to guide clients through these topics. 
• Creative problem-solver and storyteller with superior writing skills, with the ability to develop and edit high-quality materials
• Poised and calm under pressure and a desire to immerse yourself in a client's business to become a true partner
• Believer in a strong, diverse and inclusive workplace culture, and will advocate for and contribute to efforts that enhance the environment for all 
• Ability to identify and drive opportunity for growth with existing clients and participate in new business pitches with strategy, creative counsel and presentation support

Why Work for Us?  

We are 1,600 bright and eager individuals collaborating in more than 40 cities around the globe. Some in offices, some working remotely. Regardless of our geographies, our passion for collaboration is the #1 reason clients and colleagues enjoy working with us.  

Collaboration isn’t new for us…it started 60 years ago when our founder insisted that personal egos be set aside for the greater good of the agency. He knew great work starts with inspired teamwork. And inspired teamwork is how we get clients and colleagues to join us and stay for decades, and how we launch brands, build careers, win awards like PR Week’s Global Agency of the Year – three years in a row - all whil