Global Benefits Manager

We are seeking an experienced and highly detail-oriented Global Benefits Manager to lead the design, strategy, and execution of our global benefits programs. This role will manage benefits across a diverse and distributed workforce spanning the United States, India, the United Kingdom, Australia, Japan, and parts of Europe.

This is a high-impact role that combines strategic program design with hands-on operational excellence, requiring close collaboration with executive leadership (CFO, CHRO, CEO), external partners, and cross-functional internal teams.

What you'll do:

Global Benefits Strategy & Design

• Develop and execute a comprehensive global benefits strategy aligned with company goals, talent philosophy, and market competitiveness

• Continuously benchmark programs across regions (US, India, UK, EU, APAC) to ensure relevance and effectiveness

• Partner with executive leadership (CFO, CHRO, CEO) to shape long-term benefits vision and investment strategy

Benefits Operations & Administration

• Oversee end-to-end benefits administration, with a strong focus on the US, UK & India

• Provide governance and oversight for benefits programs

• Ensure compliance with all local regulations including FMLA, LOA policies, pension requirements, and statutory benefits

• Manage annual renewals, vendor negotiations, and cost optimization initiatives

Vendor & Stakeholder Management

• Serve as the primary liaison with brokers (including Sequoia), insurance carriers, and third-party administrators

• Partner closely with Payroll, HR Business Partners, Finance, and Legal teams to ensure seamless program execution

• Drive strong vendor performance management and service delivery standards

Program Management & Execution

• Lead design and administration of core benefits programs including:

  • Health, Life, AD&D

  • Dental and Vision

  • Retirement programs (401(k), pensions)

  • Leave programs (FMLA, LOA, global equivalents)

• Own benefits lifecycle processes: enrolment, communications, audits, and reporting

Analytics, Communication & Enablement

• Leverage data and analytics to evaluate program effectiveness, cost trends, and employee engagement

• Create clear, compelling communication materials and executive presentations

• Enhance employee experience through simplified and transparent benefits education

Digital Transformation & AI Enablement

• Identify opportunities to automate and optimize benefits administration using digital tools and AI

• Design or implement AI-driven solutions/agents to streamline processes such as query handling, enrolment support, and reporting

• Drive operational efficiency and scalability across global benefits delivery

What you'll bring:

• 12–15 years of experience in global benefits, total rewards, or related HR domain

• Strong expertise in US benefits programs (health, life, 401(k), FMLA, LOA) and UK, India, and global benefits frameworks

• Proven experience managing both strategy and hands-on operations

• Demonstrated success working with brokers (e.g., Sequoia), insurers, and global vendors

• Strong understanding of compliance and regulatory requirements across multiple geographies

• Exceptional attention to detail and operational rigor

• Strong analytical and spreadsheet skills (advanced Google Sheets)

• Excellent communication and executive presentation skills

• Ability to operate effectively in a global, cross-cultural environment

• High ownership mindset with the ability to balance strategic thinking and execution

• Experience in high-growth technology or global organizations

• Exposure to benefits harmonization across regions

• Hands-on experience building or deploying AI/automation solutions in HR or benefits administration

Why This Role:

This role offers a unique opportunity to shape and scale global benefits at a fast-growing company, working directly with senior leadership while driving both strategy and execution. You will play a critical role in enhancing employee experience, optimizing costs, and building future-ready, technology-enabled benefits programs.

Mandatory and Required Skills for All ThoughtSpot Roles

Spotters are expected to demonstrate AI literacy and workflow integration to include to ability to: