Director, Chief of Staff-Enterprise Data

Director, Chief of Staff-Enterprise Data

​At Capital One, we’re building a leading technology company. Founded by Chairman and Chief Executive Officer Richard Fairbank, Capital One helps our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                   

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​Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

About this role: 

Data is one of the most important and strategic areas in the company. As Director, Chief of Staff to one of our Enterprise Data product leaders, you will serve as a strategic thought partner and execution leader, enabling the success of the broader Enterprise Data Organization. This high-impact role sits at the intersection of executive strategy, communications, and operational excellence, providing critical support for enterprise-level data initiatives in one of the world’s top financial institutions.

Capital One is built on a foundation of data-driven decision-making to deliver revolutionary customer experiences. Our data efforts operate at an industry-leading scale and we’re just getting started.

As a Chief of Staff, you will: 

• Swiftly develop a deep understanding of the organization’s strategy and vision so that you can lean into complex issues and influence as necessary

• Partner with Enterprise Data leadership to create, socialize, and deliver our ambitious agenda

• Build relationships and collaborate with cross-functional stakeholders to understand processes and drive results; Connect dots across multiple leaders to understand and aggregate impacts to the business

• Work with key executives and partners to understand areas of need and build efficient and effective operational processes 

• Partner with communications and leadership to bring strategy to life for our associates, horizontal partners, and stakeholders across the Capital One enterprise, 

• Partner with people leadership to engage, empower and inspire associates

• Be data driven as a way to continuously improve operations

• Lead associate engagement activities related to associate survey response strategies, org-wide recognition, L&D, and other culture-focused initiatives
   

The Successful Candidate will be:

• A source of positive energy, inspiration, and motivation for the organization 

• A self-confident self-starter and strategic thinker

• Able to build strong, trusted relationships and operate in an influential manner with executives to assist in driving the strategic agenda

• An experienced operator, capable of decomposing a vision into goals and goals into execution plans

• A multi-tasker, able to handle multiple priorities in parallel, and extremely well organized

• Highly collaborative (comfortable partnering with all levels of the organization) while working backwards from intended outcomes

• Experienced at identifying patterns and commonalities that can create a bigger picture out of small pieces, anticipating what’s around the corner

• Proven in practicing discretion while handling highly sensitive issues

Basic Qualifications:

• Bachelors Degree or military experience

• At least 4 years of experience in Staff management and training

• At least 4 years of experience in Organizational development and performance

• At least 4 years of experience in Budget management

• At least 4 years of experience in Project or process management

Preferred Qualifications:

• Bachelors Degree in Business, Finance or Organizational Development

• At least 6 years of experience in Project or Process management - E