Field Service Engineer - Apprentice

Description

Kickstart Your Engineering Career as a Field Service Engineer Apprentice!

Are you ready to launch your career in engineering with real-world experience and hands-on training? As a Field Service Engineer Apprentice, you’ll work alongside seasoned professionals to build the skills and technical knowledge needed to install, maintain, and repair advanced equipment across a range of industries.

This unique opportunity offers:

• Hands-on experience with cutting-edge systems and tools
• Mentorship from experienced field engineers
• Structured training designed to fast-track your growth
• A clear path to a long-term career in field service engineering

If you're passionate about technology, love solving problems, and want to learn by doing—this is the perfect place to start.

Benefits of an Apprenticeship with Block Imaging

• Block Imaging Field Service Engineer Apprenticeship offers applicants an opportunity to launch into a fulfilling/meaningful career serving hospitals so that healthcare providers can serve their patients.
• Apprentices will spend approximately four months working/learning/training at Block Imaging’s headquarters in Holt, Michigan.
• Out-of-state candidates will receive a housing allowance to help cover short-term accommodations until they return home. Local candidates who reside within a 75-mile radius of Holt, MI may also qualify for a housing allowance.
• The primary focus of the program is to provide training in electronics, computer networking, x-ray theory, hands on x-ray equipment training, and supervised work in the field with experienced engineers. Other modalities will not be the focus of the program at this time

General Job Description:

The Field Service Engineer Apprentice supports the installation, maintenance, and repair of equipment and systems under the guidance of experienced Field Service Engineers. This position provides hands-on technical training and mentorship designed to develop the knowledge, skills, and competencies required for a successful career in field service engineering. The apprentice will participate in structured learning programs and field assignments to gain practical experience across a variety of service environments.

Essential Functions and Job Duties:

• Service, maintain, and repair medical imaging equipment at various customer locations.
• Evaluate equipment performance, troubleshoot issues, and perform preventive maintenance, installations, calibrations, and repairs to ensure systems meet OEM specifications and customer expectations.
• Diagnose and resolve electronic, mechanical, and network-related problems under the direction of senior engineers, continuously developing technical skills and industry knowledge.
• Document service activities, procedures, and best practices; assist in training and educating end users on proper equipment operation and maintenance.
• Communicate effectively with management and team members by providing project updates, reporting issues, and identifying opportunities for improvement.
• Provide professional, courteous, and knowledgeable on-site representation of the company, maintaining strong customer relationships.
• Support continuous improvement by sharing field feedback, contributing to process enhancements, and pursuing ongoing learning in new technologies and repair methods.
• Other duties as assigned.

Requirements

Role Competencies:

• Mechanical Aptitude & Problem Solving: Demonstrates strong mechanical skills and a proactive, solution-oriented approach to troubleshooting using initiative and critical thinking.
• Organization & Time Management: Effectively sets goals, prioritizes tasks, and manages multiple projects while meeting deadlines and maintaining attention to detail.
• Communication Skills: Communicates clearly and professionally, both verbally and in writing, with strong active listening skills.
• Team Collaboration: Builds and maintains positive working relationships with team members, customers, and vendors; fosters open communication and shared success.
• Adaptability & Judgment: Responds confidently and professionally to changing priorities and challenges, using sound judgment and maintaining composure.
• Customer Service: Demonstrates a commitment to delivering exceptional service and ensuring customer satisfaction.
• Accountability & Quality: Holds self-accountable for high performance standa